Quality Non-Working Team Lead - 1st Shift (Onsite)

Location: US-AR-SPRINGDALE-BLDG 1 ~ 275 E Robinson Ave ~ BLDG 1

 Position Role Type: Onsite

 U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

 Security Clearance Type: None/Not Required

 Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.  Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

The Quality Non‑Working Team Lead supports the Quality Systems and Compliance Manager by overseeing document control, audit readiness, and regulatory compliance activities. This role ensures consistent adherence to quality standards across the site through effective record management, coordination with regulatory bodies, and leadership of quality support functions. Coordinate and support quality matters involving the FAA. Assist the Quality Systems and Compliance Manager in maintaining and improving the Quality Management System (QMS), including processes, procedures, requirements, and performance metrics to ensure compliance. Prepare, update, and maintain quality documentation, processes, and training materials. Manage the Documents/Library Department, Quality SharePoint, HQMS, and oversee daily activities when the Quality Systems and Compliance Manager is unavailable. Collaborate with cross‑functional teams to ensure quality systems remain compliant, efficient, and aligned with customer requirements. Conduct and support internal audits, including identifying non‑compliance issues and recommending corrective actions. Provide support during external customer audits and regulatory audits. Ensure products and processes meet all applicable regulatory standards. Oversee supplier quality performance, including prevention measures, monitoring, escalation, and managing non‑conforming material submissions in the absence of the Quality Systems and Compliance Manager. Execute supplier escape management activities, lead root cause investigations, and recommend corrective and preventive actions for systemic supplier issues. Provide leadership to Quality team members, supporting EH&S, quality, delivery, and continuous improvement objectives. Perform product, process, and work instruction audits. Manage Metallurgy and Metrology Labs and oversee daily operations when the Quality Systems and Compliance Manager is unavailable. Manage training activities and supervise the Training Coordinator when needed. Organize, track, and maintain employee training and cross‑training to ensure adequate staffing resources. Facilitate weekly Toolbox Talks to communicate updates and important information to the team. Perform additional duties as assigned.

You Must Have: HS diploma (or equivalent, e.g. G.E.D in the US) with a minimum of 6 years relevant experience.

We Prefer: Demonstrated leadership and advanced technical expertise What We Offer: Medical, dental, vision benefits Life, short term disability, long term disability benefits Paid time off including vacation, sick leave, holidays 401-K with company match Other innovative benefits including deals and discounts Learn More and Apply Now What is my role type? In addition to transforming the future of