Chief of Staff, IT Business Systems & Digital Employee Experience

Chief of Staff, IT Business Systems & Digital Employee Experience Full-time Job Type (exemption status): Exempt position - Please see related compensation & benefits details below Salary Range: 142,700.00-190,300.00 Business Function: Program Management Work Location: Remote Office - Texas--LOC_HGST_RTX Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today. We’re looking for people who want to build, solve, and operate at that level. Join us and let’s shape the future of data.

Position Overview WD is seeking a Chief of Staff to serve as a strategic partner and operational advisor jointly supporting the VP of Business Applications and the VP of Digital Employee Experience. This role sits at the intersection of two complementary IT organizations, connecting strategy to execution across both portfolios and ensuring the combined leadership team operates with shared clarity, alignment, and accountability. The Chief of Staff works alongside both VP leaders to drive organizational priorities forward, maintain operational rhythm, and represent IT interests across cross-functional forums. Given the dual scope of this role, the ability to hold context across multiple domains, balance competing priorities thoughtfully, and build trust with two distinct leadership teams is essential. This is a high-visibility, high-trust role that requires sound judgment, executive presence, strong communication instincts, and the ability to operate effectively across a complex, matrixed global technology organization. Essential Duties & Responsibilities Strategic Enablement & Organizational Leadership Partner with both the VP of Business Applications and the VP of Digital Employee Experience to develop, refine, and communicate IT strategic priorities across their respective organizations and to shared stakeholders Translate strategy across both IT portfolios into actionable roadmaps, plans, and organizational commitments Serve as a thought partner to both VP leaders on organizational decisions, planning trade-offs, and priority setting Help identify opportunities for alignment, synergy, and shared execution across the Business Applications and Digital Employee Experience organizations Represent both VP leadership interests in cross-functional forums, planning sessions, and executive reviews as appropriate Help shape and steward the IT organizational narrative across both domains, ensuring consistent messaging for internal and external audiences Operational Execution & Cadence Own the operating cadence across both IT organizations, including leadership team rhythms, QBRs, strategic planning cycles, and technology reviews Drive accountability across both leadership teams for key commitments, deliverables, and milestones Proactively identify and resolve operational blockers, escalating or connecting stakeholders where needed Maintain visibility into initiative portfolios across both organizations, surfacing risks, dependencies, and progress for leadership review Identify and improve operational processes that span or connect the two IT organizations to increase overall efficiency and effectiveness Decision Support & Executive Communications Synthesize complex information from across both IT organizations and the broader business to inform leadership decisions and recommendations Lead development of executive presentations, strategic briefings, and business updates on behalf of both VP