Creator Operations Manager (Top Creator, Dine-in) - TikTok Local Services
TikTok
- Location
- Jakarta Selatan, Jakarta Raya, Indonesia
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 148 approvals (FY2023)
About this role
About the Team TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.
With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.
1. Own the LIVE performance of assigned top creators, including Live GMV, LIVE hours, and conversion metrics; 2. Build and execute weekly and monthly growth plans for assigned creators; 3. Diagnose performance gaps across traffic, assortment, pricing, content quality, and LIVE cadence; turn insights into clear action plans; 4. Support creators in developing strong LIVE strategies: POI selections, product bundles, and limited-time offers; 5. Lead planning and execution for campaign lives, mega live events, and merchant-led livestream activations; 6. Surface creator feedback and data insights to improve platform tools and LIVE capabilities.