Sr, Manager Commercial Education

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Sales Enablement Job Sub Function: Sales Training Job Category: People Leader All Job Posting Locations: Palm Beach Gardens, Florida, United States of America Job Description: DePuy Synthes is recruiting for a Sr, Manager Commercial Education, located in United States of America, Florida.   The Commercial Education Senior Manager will design and deliver a strategic, outcomes-focused Commercial Education program that equips sales representatives to confidently sell the value of our portfolio across Joints platform (Knee, Hip, Shoulder), including Enabling Technologies like VELYS Robotic-Assisted Solutions and win against key competitors. This player-coach role will serve as subject matter expert with deep procedural knowledge and combines strategy and hands-on execution: helping build and deliver curricula focused on clinical concepts, knowing Surgical Techniques, Implants and Technologies, coaching field teams on competitive positioning, aligning with clinical and commercial stakeholders, and measuring impact on product adoption to drive business growth. In addition this role will lead a team of professionals responsible for delivering commercial education in the field.

In accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson procedures and guidelines, this position is responsible for:  Strategy & curriculum design  • Contribute to development of commercial education strategy focused on competitive differentiation and value-based selling across Joints platforms and associated technologies.  • Assist with creation of competency frameworks and role-based learning journeys for field sales, clinical specialists, and sales leaders.  Competitive intelligence, messaging and training delivery  • Design and deliver live workshops, case studies, digital learning, and blended learning modules (pre-work, in-person, virtual, reinforcement) that focus on clinical and selling competencies, safe and effective use of company’s portfolio, objection handling, and value articulation.  • Build customer-facing narratives and clinical-economic value stories that sales consultants can use to take surgeons on a clear decision journey.  Change management & adoption  • Drive adoption of new sales behaviors through reinforcement programs, leader enablement, and performance support materials.  • Enable Regional Sales Managers and local sales leaders to reinforce desired behaviors with Field Sales Organization and maximize training effectiveness that delivers business growth. Needs assessment & program planning  • Conduct regular needs assessment (quantitative and qualitative) to identify specific business needs for commercial education across territories.  • Actively monitor competitor moves and evolving surgeon preferences and update training accordingly  • Analyze field feedback, sales metrics, and course performance data to prioritize course creation, offerings and timing.  • Maintain a rolling calendar of proposed courses and cohorts, aligning with business cycles and sales initiatives.