EY GDS MENA - CSS - Strategic Governance Program - Business Enablement and Governance Manager

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Business Enablement & Governance Manager Strategic Governance Program (SGP) | MENA Region - MENA         Role focus - Business Enablement & Governance    Role level - Manager   Role Purpose Support the effective operation and delivery of the MENA Strategic Governance Program (SGP) by providing broad leadership across business enablement, governance, process excellence and stakeholder engagement. The role helps create the structure, alignment and insight required to translate strategic priorities into coordinated delivery, strengthen organizational effectiveness and support informed leadership decision-making across MENA.   Overall Responsibilities Business Enablement & Strategic Delivery

Enable the delivery of MENA SGP priorities by bringing structure, coordination and momentum to strategic initiatives and business requirements. Support leadership in translating strategic direction into clear priorities, aligned plans and measurable outcomes. Promote effective collaboration across service lines, markets and enabling functions to advance shared objectives and business value. Provide responsive and practical support to evolving business needs, ensuring that SGP activity remains aligned to the wider MENA agenda.

Process Excellence & Organizational Effectiveness

Promote a culture of process excellence, simplicity and continuous improvement across the SGP operating environment. Lead the development and ongoing improvement of efficient, scalable and consistent ways of working. Identify opportunities to improve effectiveness, reduce complexity and strengthen the quality and reliability of delivery. Support the adoption and sustainability of improved processes, tools and practices across relevant stakeholder groups.

Governance & Decision Support

Maintain an effective governance environment that supports accountability, transparency, timely decision-making and appropriate oversight. Ensure governance arrangements, forums and reporting remain aligned to SGP priorities and the needs of MENA leadership. Provide leadership with clear, relevant and timely information on progress, priorities, risks, dependencies and decisions. Support the consistent application of agreed governance principles, responsibilities and ways of working.

Stakeholder Management & Collaboration

Build and maintain trusted relationships with senior leaders, service lines, markets, account teams, initiative owners and enabling functions across MENA. Act as a central point of coordination, helping stakeholders align around shared priorities, responsibilities and outcomes. Navigate a complex matrix environment, balancing differing perspectives and facilitating constructive resolution of issues and dependencies. Enable clear, consistent and audience-appropriate communication that strengthens engagement, ownership and collaboration.

Performance, Insight & Continuous Improvement

Provide an integrated view of SGP performance and delivery, helping leadership understand progress, emerging themes and areas requiring attention. Use business and stakeholder insights to support prioritization, improve effectiveness and inform leadership action. Encourage a disciplined focus on outcomes, benefits and the value created through SGP initiatives and investments. Contribute to the ongoing evolution of the SGP operating model, governance approach and business enablement capability.

Bachelor's degree in Business Administration, Operations, Governance, Project Management or a related field. 3-5 years of relevant experience in business