Associate Director, Operational Excellence

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Summary The Associate Director, Operational Excellence leads the development and implementation of continuous improvement (CI) and operational excellence (OE) strategies, programs, and practices for the Bothell Cell Therapy manufacturing site. Reporting to the Director, Strategy & Business Operations, this role manages the operational excellence team and provides expert guidance to site leadership on deploying continuous improvement principles and tools in a GMP-regulated, patient focused environment. This role drives a continuous improvement culture through implementation of OE practices and behaviors in a harmonized manner across site and network functions that aligns with the broader BMS operational excellence framework. In partnership with leaders across the site, this role leverages the OE skillset to implement improvements in right-first-time performance, turnaround time, capacity, and cost, ensuring these efforts tie directly to strategic site objectives and deliver sustained value for the site.

In partnership with the Director, Strategy & Business Operations and site leadership, develop and execute the site operational excellence strategy and roadmap aligned with site annual and long term goals Embed OE capability and a performance management culture at the site by deploying and sustaining the site operating system (visual management, lean leadership, etc.) in alignment with the broader BMS OE framework Align site KPIs and tier management dashboards with network and site strategy and objectives Manage the OE team’s book of work including contribution to strategic initiatives, intake of ad hoc requests, prioritization across competing efforts, benefits tracking, and reporting to leadership Lead and coach the OE team, setting goals, allocating resources, driving delivery, and developing skills Use data analysis to enable site identification, selection and implementation of OE initiatives Partner with site leaders to deliver measurable improvements in key site metrics tied to strategic objectives Advise senior leaders as the site's CI expert, guiding them in understanding and deploying CI principles Facilitate high-impact, complex improvement workshops, kaizens, and Lean Six Sigma/DMAIC projects Strengthen continuous improvement competencies across the organization through training,workshops, facilitation, role modeling, coaching, and constructive feedback Represent and advocate for the site in network and global operational excellence forums Qualifications & Experience Required Bachelor's degree in Engineering, Life Sciences, Operations, Business, or equivalent discipline 10+ years of experience in operations, manufacturing, continuous improvement, or related functions 5+ years hands on experience applying operational excellence principles 3+ years of experience leading people or teams through direct or project/matrix leadership Demonstrated proficiency in, and passion for, OE methodology, tools and manufacturing process improvement (e.g. lean leadership, visual management, kaizen, DMAIC, structured problem solving) Demonstrated success leading continuous improvement initiatives to achieve strategic results Strong data driven analysis and decision making skills Working knowledge of GMP or similar quality-regulated environments Demonstrated application of project management and change management principles in achieving results