Senior Associate, AI Enablement Product Owner

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Associate, AI Enablement Product Owner to join our Digital Nexus technology organization.

• Support the Associate Director, AI Enablement Product Owner in developing and executing digital enablement and change management plans for enterprise AI capabilities, including Anthropic (Claude), OpenAI, and related generative AI platforms; assist with AI product enablement activities across the release lifecycle, including roadmap tracking, release readiness, capability previews, pilot coordination, testing support, stakeholder feedback collection, and rollout planning

• Partner with the lead, technical/platform owners, vendor teams, and business stakeholders to document AI use cases, user journeys, adoption considerations, and step-by-step guidance for new and emerging AI capabilities

• Create and implement strategic and tactical communications, learning content, enablement materials, FAQs, demos, and adoption resources that help employees understand, access, and responsibly use Anthropic, OpenAI, and other enterprise AI tools

• Support preview and early access programs by coordinating participant logistics, preparing enablement materials, gathering feedback, synthesizing themes, and helping translate pilot outcomes into recommendations for broader rollout or refinement

• Monitor and measure the effectiveness of AI enablement activities, including adoption, readiness, engagement, feedback, and barriers to usage; prepare status updates, insights, and recommendations for the Associate Director and other stakeholders

• Contribute to the development and maintenance of digital enablement, AI product adoption, and change management tools, templates, playbooks, and processes that support consistent execution across AI initiatives

• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

• Minimum three years of recent experience in digital enablement, change management, product enablement, technology adoption, AI enablement, or a similar technology-focused role, with experience supporting adoption of AI, automation, or emerging technology capabilities

• Bachelor's degree from an accredited college or university in business, psychology, communication, technology, or a related field is preferred; minimum of a high school diploma or GED required

• Working knowledge of digital enablement, change management, product adoption, and release readiness methodologies, frameworks, and best practices

• Working familiarity with Responsible AI, generative AI, large language models, and emerging AI capabilities; familiarity with enterprise AI platforms such as Anthropic, OpenAI, or similar tools is preferred

• Experience supporting user research, pilot programs, stakeholder feedback collection, adoption measurement, communications, training, or enablement activities for technology or AI initiatives

• Strong communication, presentation, writing, and facilitation skills, with the ability to tailor messages to different audiences and translate technical or product concepts into clear, user-centered guidance; excellent