Senior Account Manager- Public Sector

The Senior Account Manager- Public Sector  leads innovative sales strategies, aligning internal and external teams to drive execution and manage customer relationships at all levels. The role requires strong experience in C-level engagement, strategic business conversations, and outcome-driven sales. Strong competitive intelligence and recent market experience are essential to developing innovative, effective sales strategies that transform customer businesses and achieve our business objectives. Previous or current public sector experience is required. Combined with strong senior-level expertise, this experience will enable the development of strategic approaches for the healthcare, state government, and financial sectors, driving impact and establishing a strong presence within the Mexican government.

Account Management Leads the development and application of mature and dynamic account plans utilizing common sales and delivery methodology for the Microsoft sales organization grounded on proven and often-tailored methodologies to manage business portfolios. Leads strategies for assigned accounts that yield high-volume sales and open new opportunities for both Microsoft and the customers and that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and industry experts on plan execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Orchestrates extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets. Drives integrated joint account governance through customer plan on regular frequency. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities. Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes. Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan. Proactively expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to ensure execution of core tasks and transactions, to grow partner impact, and to provide seamless account management experience for customers. Leads efforts with key mainstream partners to develop and promote long-term, mutually-beneficial business and technology transformation strategies and works with other roles and partners to formulate transformation and expansion strategies that ensure customer success. Identifies board influencers and proactively engages with them to drive Microsoft's perspective in the account. Drives joint solutions with partners.