Communications Strategist

The Communications Strategist m anages and develops communication programs, initiatives, and campaigns that align with Northwestern Mutual ’ s strategic corporate communication priorities . This role will   support   the   P roduct ,   P urcha se , and   C lai ms   ( PPC )   area of the business ,   bringing   communications   expertise   while   partnering closely   with   subject matter experts   in Underwriting and Claims .   The   person in this   role will   collaborate   with   business partners and stakeholders within   Underwriting ,   Claims ,   and Strategic Communications to   strengthen field awareness, understanding, conviction, and action . This includes developing communications that support underwriting priorities and change initiatives, claims-related education and   storytelling , and   our industry-leading risk product suite ( l ife insurance,   d isability insurance, annuities, and   l ong- t erm   c are ) .   These activities   mainly   aim   to   inform, educate, and influence   our financial advisors , and   may   also   include   the company ’ s clients,   employees ,   and other stakeholders.     This is a dynamic role   where   you   can   directly   support   top business priorities   of the company   through thought partnership, strategic counsel, impactful storytelling, and   meaningful   communications content.

Manage and implement communication   tactics,   programs, projects, and initiatives that align with strategic direction and priorities   through a variety of channels .   Consult with   Underwriting, Claims, and   other   PPC initiative leaders on communication strategy to design and execute communications plans that support business   objectives   and   documented outcomes.   Translate   U nderwriting and   C laims priorities, process changes, and operational updates into clear, actionable communications for field and internal audiences.   Ability to take communications plans and business partner input to develop a variety of compelling content tailored for specific audience segments.   Desire to learn about the complexities of the insurance and financial services industry, and the unique relationship the Home Office   maintains   with our exclusive   field   force.   Work   across   Strategic Comms   department to   ensure   corporate channels   are   utilized   appropriately   and cross-functional team members   are consulted when necessary.   Administer   and analyze metrics   to evaluate the effectiveness of communication and assess the return on communication investment.   Act as a resource   and may   mentor/train communication specialists.   Work   independently and receive minimal guidance.   What Experience You'll Bring: Bachelor's degree required. 6 or more years of experience in professional communication, public relations, organizational communication, marketing or related communication field. Demonstrated skill in project management. Superior verbal and written communication skills. Ability to absorb complex information and convert it to an understandable format. Ability to adapt style and build consensus with client group leaders. Willingness to lead with a creative mindset   and   problem-solve   within given guardrails.   Ability to solve complex problems and analyze information from multiple resources to make business decisions.

Project Management: Delivers projects in alignment to business requirements, specific success criteria, and stakeholder expectations. Plans, manages, and completes projects keeping cost and time considerations in mind. Writing & Editing: Creates and edits persuasive content so that it is appealing, understandable, or relatable to the intended audience; Has knowledge of the variety of formats, styles, and techniques for developing and reviewing materials. Cross Functional Partnering & Planning: Facilitates