Quality Engineer II

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. Description 
 The Quality Engineer II (QE II) is a leader within Quality Operations responsible for driving quality strategy, managing risk, and ensuring regulatory compliance across manufacturing operations at the Melville site. This role leads complex investigations, advances risk mitigation and continuous improvement initiatives, and provides technical oversight across quality systems, validation, and new product launches. In addition to individual contributions, the QE II serves as a people manager, developing and leading a team, while strengthening technical capabilities in data analysis, statistical problem-solving, and quality engineering practices. The QE II operates with a high degree of independence, influencing cross-functional and global initiatives to ensure sustainable process performance and a strong culture of quality. Quality Investigations, CAPA & Risk Leadership (25%) •    Provide oversight and direction for consumer complaint, deviation, and quality inquiry (QI) investigations, and review investigation quality, trending, and effectiveness of corrective actions to prevent recurrence •    Lead complex, high-risk, and systemic investigations across manufacturing and packaging operations •    Apply advanced root cause analysis tools and ensure robust, risk-based CAPAs are developed and sustained •    Partner with site Quality leadership on significant quality issues originating within the Melville site Work Center, Manufacturing & Packaging Technical Oversight (15%) •    Provide higher-level oversight and technical guidance for on-floor troubleshooting, manufacturing equipment challenges, and functional component issues •    Support escalation and resolution of quality-related disruptions impacting line efficiency and compliance •    Provide technical expertise in packaging components, design, manufacturing processes, and functional failure modes •    Work with suppliers, developers, Packaging Development, Commercialization Engineering, and Production teams to define and align critical quality requirements Advanced Data Analysis, Continuous Improvement & QE Projects (15%) •    Serve as a site resource for statistical process control (SPC), data analysis, and advanced trending methodologies •    Conduct and oversee analysis of data to identify trends, loss drivers, and improvement opportunities •    Lead or sponsor quality engineering projects using statistical tools and structured problem-solving methodologies •    Lead critical site quality initiatives and act as the Melville Site QA representative on global and cross-functional programs New Product Launch (NPL), Validation & Process Excellence (20%) •    Provide quality leadership and oversight for NPL activities, including component evaluations, line tests, first production runs, in-process inspections, and post-trial evaluations •    Guide dFMEA and pFMEA activities and broader process mapping and risk mitigation efforts •    Collaborate with Commercialization Engineering, Packaging Development, Supplier Quality, Brand Quality, and cross-functional teams to identify and mitigate risks early in the product lifecycle •    Provide quality oversight for equipment URS development, qualification, and process