Communications Manager

Summary Using specialized communications knowledge, experience and judgment, the communications manager independently leads and supports complex, enterprise-level communications initiatives with significant scope and impact. The manager serves as a connector across communications functions and stakeholder groups, translating business priorities into coordinated strategies, aligning messages and activities, and identifying dependencies, gaps, risks and opportunities. The role requires originality, initiative and the ability to provide strategic counsel and maintain momentum across multiple priorities, including major firm initiatives, corporate development integration, and issue and crisis communications.

Essential duties and responsibilities  Serves as cross-functional communications liaison, identifying dependencies, gaps, risks and opportunities across communications disciplines Partners with communications leadership to ensure content and message coordination across internal and external audiences Maintains active involvement across internal and public communications team to remain current on workflows, content needs and operating practices, strengthen cross-functional coordination, and provide flexible support during periods of increased demand, shifting priorities or temporary capacity constraints Leads or supports communications workstreams for enterprise initiatives, corporate development integrations and issue and crisis management Translates business objectives into integrated communications strategies, plans and messages for key stakeholder audiences Independently advances multiple complex initiatives by establishing direction, coordinating stakeholders, resolving dependencies and maintaining momentum Monitors communications effectiveness and stakeholder response, using available insights to recommend adjustments. Performs other duties as assigned   Knowledge of Advanced communications procedures and technologies Internal and external communications strategies and channels Financial services industry practices, issues and regulatory environment Enterprise communications planning, message development and stakeholder engagement   Skill in Strategic communications planning, message development and execution Leading complex, cross-functional initiatives and stakeholder coordination Applying sound judgment to resolve issues and advance work independently Managing multiple priorities in a fast-paced, changing environment Using data and insights to inform communications decisions Software applications, including Microsoft Word, Excel, Outlook and PowerPoint sufficient to create documents, spreadsheets, emails and substantial presentations   Ability to Apply experience and sound judgment to solve problems, overcome objections and develop innovative solutions Work independently and respond effectively to ambiguity, changing priorities and deadline pressure Establish and maintain effective working relationships at all organizational levels Cultivate and manage relationships with internal and external stakeholders Collaborate effectively with senior management, risk management functions and business partners Lead complex initiatives, manage competing priorities and maintain momentum across multiple workstreams Set clear objectives aligned with department and corporate strategy Anticipate communications needs and identify stakeholder priorities, preferences and dependencies Remain current on issues and regulations affecting the firm and financial services industry Represent Marketing and the firm effectively at internal and external events Communicate clearly and effectively, both orally and in writing, with individuals at all organizational levels   Education Bachelor’s - Completed: Communications, Bachelor’s - Completed: Marketing, Bachelor’s - Completed: Public Relations Work Experience General Experience - 3 to 6 years Certifications Travel Less than 25% Workstyle Hybrid The total