Senior Technology Consultant, Data and AI and Agentic AI
Microsoft (Eightfold Apply)
- Location
- Netherlands, Multiple Locations, Multiple Locations
- Work model
- On-Site
- Level
- Senior
- Posted
- 4h ago
About this role
Overview
Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and technology architects, elite engineers, thought leaders, and consultants who work together to help our customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. As a Technology Consultant within Netherlands Area Delivery, you will deliver Data & AI and Cloud engagements for strategic customers, translating business needs into working solutions alongside architects and delivery leads. Dutch-language delivery, strong stakeholder engagement and hands-on technical execution ensure predictable, high-quality outcomes and lasting customer trust across Public Sector, financial services and healthcare accounts.
Responsibilities
Pre-Sales Support Collaborates in the pre-sale process with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) by providing technical guidance, translating business requirements, or identifying possible existing or new solution offerings to help shape the deal and influence budgetary estimates. Contributes to Solution Review Meeting (SRM). Develops proposals or statement of work (SOW). Directly engages customers and internal teams to influence closing the deal. Actively involves themselves in Technical Quality Assurance (TQA) process. Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Technical Delivery Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability. Leads meetings with customers/partners to identify business needs and create a vision. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements. Participates in project planning in projects by collaborating with other subject matter experts in identifying the current and future business value of planned solutions. Assesses technical and business risks in programs and develops mitigations. Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS). Provides oversight and leadership on work streams or a partner team to implement solutions. Follows Industry Solutions processes in the implementation process and aligns solutions with the intent of the architecture and meeting customer/partner business goals. Manages complex escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed. Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community. Intellectual Property Management Acts as an ambassador in the consumption of intellectual property (IP) by identifying new intellectual property that needs to be developed or refreshed. Updates new versions of the content, reviews IP to be considered for harvest and curation and ensures it is logged for consumption. Contributes to driving a consistent approach of using and managing resources. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback. Business Development Drives opportunities to expand or