Sr. Availability & Reliability Engineering Manager

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Leads a small to midsized software engineering team, implementing and helping shape key elements of tactical and operational plans established by executive and senior leadership. Drives timely delivery of complex, scalable software solutions for CTO within defined scope and quality parameters, making informed day to day decisions to keep work on track. The Sr. Availability & Reliability Engineering Manager will lead a software engineering team responsible for building and advancing Availability & Reliability Engineering capabilities that improve system resiliency, reduce incident resolution times, and enhance operational excellence. Drives the development of tooling, observability solutions, automation capabilities, and operational tooling for CTO while partnering with engineering, infrastructure, cloud, and architecture teams to identify systemic issues and improve technology health. Provides leadership, coaching, and talent development for engineering teammates, fostering a culture of accountability, continuous improvement, operational ownership, and engineering excellence. Translates strategic objectives into executable roadmaps that strengthen platform reliability, enable AI-driven operations, and accelerate delivery of resilient technology solutions. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Implements and helps refine tactical and operational plans for a software engineering team, translating strategies from senior leaders into clear objectives and daytoday priorities for a small to midsized group. 2. Manages lowerlevel managers and experienced individual contributors responsible for designing, developing, testing, and deploying software solutions, ensuring work is delivered on time and to agreed scope and quality. 3. Applies and improves technology standards, governance practices, and engineering methods within the team, making moderate to significant enhancements to processes and ways of working. 4. Provides data and feedback to senior leadership on team performance and improvement opportunities, influencing how operational plans are adjusted and executed. 5. Develops and coaches managers and senior individual contributors, setting expectations, providing regular feedback, and reinforcing a collaborative, resultsoriented engineering culture. 6. Leads process, tooling, and system improvements within the team, using metrics and retrospectives to streamline workflows, reduce waste, and increase reliability of delivery. 7. Ensures effective risk management and adherence to regulatory and policy requirements for software development and deployment in the team’s scope, coordinating with partner teams to resolve issues within defined guidelines. Qualifications