Manager Business Development Aftersales

Manager Business Development Aftersales

9/9/26

Mexico City, Mexico

MANAGER BUSINESS DEVELOPMENT AFTERSALES   BMW MEXICO   As a Customer Experience Manager at BMW Group, you will lead the strategic vision and growth of our Customer Support operations across Latin America. In this key leadership role, you will empower a talented team, optimize our extensive dealer and importer network, and drive innovative commercial strategies for our vehicle lineup, accessories, and digital services. If you are a visionary leader passionate about transformation, market expansion, and delivering premium experiences across dynamic markets like Mexico, Brazil, and Argentina, this is your opportunity to make a lasting impact.   WHAT AWAITS YOU?

Conduct comprehensive market research and analysis to identify growth opportunities and competitive advantages.

Analyze performance metrics to evaluate the effectiveness of business development initiatives.

Identify areas for continuous improvement and implement best practices to enhance operational performance.

Foster a culture of continuous improvement by encouraging team members to contribute innovative solutions and embrace change. Responsible for the definition of the Customer Support strategy, the strategic initiatives and measures of the market.

WHAT SHOUL YOU BRING ALONG?

Bachelor's degree in Business Administration, Marketing or a related; Master’s degree or MBA is preferred.

A minimum of 7 years of experience in business development, sales or a related. Proven leadership experience, with a track record of successfully managing teams and driving results in a dynamic environment. Strong digital and technical skills, familiarity with e-commerce, customer experience, and digital transformation initiatives. Proficiency in both English and Spanish, with strong verbal and written communication skills.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.   Learn more  here .