Applications Engineer III

Description & Requirements

Press space or enter keys to toggle section visibility

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. The Applications Engineer III operates under general supervision within our Enterprise Integration Operations Team is responsible for customizing and optimizing existing software applications to meet unique business needs and solve complex technical challenges. Working alongside our customers and development teams, this role actively participates throughout the software development lifecycle, including requirements analysis, solution design, prototyping, development, testing, and the implementation and support of technology products and solutions. This position may be worked remotely within the United States, with the exception of California. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you’ll be responsible for: Works on configuring, integrating, and tailoring existing software products to solve identified business problems or to suit a client's requirements. Responsibilities may include implementing, configuring, and providing support for software applications, as well as training users on how to use them effectively. Participates in information gathering meetings with clients to determine the client’s needs, business goals, and desired outcomes. Gathers and researches information; confirms specifications, standards, and changes required to make or improve a product; and reports or presents information and new ideas to be implemented into new and existing services, products, or equipment. Consults and works with management and multiple departments within companies such as customer service, support, and development, ensuring customer specifications and needs are met. Solves problems and provides assistance to other departments by answering questions about the technical functionality; provides technical support for solutions. Troubleshoots issues and will often work across product and organizational lines to achieve optimal resolution. Serves as liaison between the company and customers. Conveys customer feedback to technical design and engineering staff. May perform other job duties as assigned. What you’ll need to have: Minimum of 4 years of experience as a Window Server Administrator. Experience with IIS. Basic Networking Experience. What would be nice for you to have: Bachelors degree. Some Project Management experience. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: “ Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental,