Assistant Engineer (Service Field / Modernization)

The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong We offer you a progressive career advancement opportunity to accelerate your professional career by equipping you with lift & escalator technical knowledge, on-site field training, project management skills and network through an all-round ramp up 12-month program. You will be undergoing a comprehensive structured training, along with job attachment and project assignments to develop solid fundamental engineering knowledge. Service Engineer Development Program features: Top tier lift & escalator technical / subject experts knowledge transfer. All round structured business operation and technical ramp up program, including on-site practical field trainings. On the job coaching for problem solving, professional business communications & supervisory capabilities. Field quality project exposure for accelerated learnings. Job rotation opportunities in Maintenance, Modernization, Service Engineering and Technical Support teams. Full support in attaining related Professional Qualifications whenever applicable. Mentorship and personal coach to customise career growth that fits individual strengths. Progressive career advancement opportunities to management level. Job Descriptions We offer engineer opportunities in various business streams, including Service Field and Modernization Project. Service Field Assist in leading a team to carry out preventive maintenance actions, oversee field manpower and resources allocation; and provide site coordination/support to ensure smooth daily field operations. Maintain good client relationships through conducting regular visits, preparing regular/ad-hoc reports as requested; and responding to client’s enquires in a prompt and professional manner.  Follow up on repair works completion to achieve continual operations. Closely monitor lift & escalator performance and timely respond to breakdowns. Conduct root cause analysis on technical issues, identify potential risks and recommend practical solutions to reduce breakdown rates and resolve long-standing faults. Prepare trouble shoot analysis / incident investigation reports as required. Ensure effective implementation of service quality programs for continuous improvement and work process standardization. Implement Company Internet of Things (IoT), cloud-based applications and mobile apps to drive operational efficiencies and foster a culture of working smart. Ensure Company Safety and Ethics guidelines and Government code requirements are fully complied in the field operations. Modernization Project Ensure smooth and on schedule project execution cycle in terms of safety, code & regulations compliance, project & field quality and cost control. Prepare document submissions, project status reports, highlight potential risks and propose solutions. Ensure field modification works are completed accordance to Company standards, safety requirements, Government regulations and clients’ requirements. Attend site meetings / activities and closely coordinate with clients, such as Government, property owners, architects, consultants and builders. Closely work with internal departments and external suppliers for on-time material orderings and deliveries. Implement process and efficiency improvement initiatives. Coordinate and work closely with Government sectors such as EMSD to ensure all projects in accordance with regulatory requirements. We are looking for: Bachelor’s degree (or above) in Mechanical, Electrical/Electronic Engineering, Building Services or a related discipline. Fresh graduates are welcome. Self-starter, eager and fast to learn. Enjoys being challenged, comfortable with conflict & change. Excellent interpersonal, communication, analytical and problem-solving skills. Good command of spoken and written English and Chinese. Good computer skills including Word, Excel and PowerPoint. Positive attitude and passionate for