Surgical Onsite Specialist - Atlanta, GA

We anticipate the application window for this opening will close on - 30 Oct 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Surgical Operating Unit - Partnering across open, laparoscopic, minimally invasive therapies, and robotic-assisted surgery like no one else. Centered on collaboration, training, and innovation, our surgical ecosystem meets today's demands while advancing minimally invasive surgeries for the future, always aiming to improve patient care. This position is field-based role in Atlanta, GA and requires frequent travel throughout the territory. Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites. A valid driver's license is required.

The Surgical Onsite Specialist (SOS) is responsible for providing case support and customer support, training and education, and solution implementation assistance across aligned Surgical Centers of Therapy (COTs) with a strong focus on GYN. This role ensures seamless product utilization by assisting with on-site procedures, addressing customer inquiries, performing equipment upgrades and maintenance, and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the Surgical Account Manager (SAM). The Surgical Onsite Specialist plays a critical role in lead generation, sales support, and market expansion efforts, contributing directly to the organization’s growth and success.  Customer Support   Provide real-time procedural assistance for Surgical COTs within aligned territory.  Offer technical expertise and troubleshooting support to ensure successful product usage.  Serve as a trusted resource for physicians and surgical teams in the OR.  Customer Engagement & Communication   Act as a primary point of contact for customer inquiries during on-site procedures.  Ensure clear and effective communication between customers and colleagues.  Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM).  Equipment Upgrades & Maintenance   Perform equipment and software upgrades as required.  Conduct equipment fleet audits to ensure optimal product performance and compliance.  Training & Education   Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications.  Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.  Sales & Implementation Support   Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives.  Provide on-site support for regional conversions and product adoption strategies.  Inventory Management   Maintain accurate tracking and availability of surgical products for smooth procedure execution.  Ensure inventory levels meet customer and operational needs.  Success Metrics:   Achieve/exceed sales objectives by driving product utilization and customer engagement.  Secure base business and expand new accounts through effective procedural support.  Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion.  Product Portfolio Alignment:  Stapling  Energy  Access & Instrumentation (A&I)  OR Safety  Wound Closure  GYN & Hernia  Required Qualifications   Bachelor’s degree with 1 year of relevant experience Preferred Qualifications    1+ year of B2B