Prin Software Configuration Analyst

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.     This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location : This position is onsite minimally 3 days a week at One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).   General Summary of Job Responsibilities

The Applications and Analytics team is at the heart of innovation, powering Michigan’s future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge! We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles—engaging on solutions, illuminating priorities, and minimizing waste—we build systems that are simple, helpful, and valuable. If you’re passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy!

The Principal Software Configuration Analyst serves as a strategic technical leader responsible for solving the most complex challenges associated with Commercial Off-The-Shelf (COTS) software solutions. This role ensures that technology solutions align with enterprise architecture standards, operational objectives, and long-term business strategies.Leveraging extensive expertise in business processes, enterprise systems, and software architecture, the Principal Analyst drives performance optimization, guides high-impact architectural decisions, and ensures seamless integration across platforms. Acting as a trusted advisor to executive leadership and business stakeholders, this individual builds strong cross-functional partnerships and influences the organization's technical direction. This role also provides enterprise-wide thought leadership by mentoring configuration analysts across all experience levels, fostering innovation, and promoting software quality and engineering excellence. The Principal Analyst clearly communicates product outcomes, aligns technology initiatives across related software ecosystems, and champions continuous improvement. Essential Duties and Responsibilities

Lead the configuration, optimization, and strategic direction of Commercial Off-The-Shelf (COTS) software products, applying deep technical expertise to solve highly complex, ambiguous, and cross-functional challenges. Provide thought leadership by clearly articulating product outcomes and influencing technical direction across teams. Partner with product teams, business stakeholders, and technical resources to define, design, and deliver integrated technology solutions. Mentor, coach, and support configuration analysts across all experience levels, fostering growth in Agile methodologies, enterprise software standards, and industry best practices. Participate in talent development