Director, Personal Insurance, Underwriting Practices
Hartford Financial
- Location
- Hartford, CT
- Work model
- On-Site
- Level
- Staff
- Posted
- 1d ago
About this role
Dir Underwriting - UA06DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Personal Insurance is seeking an experienced leader to lead our Underwriting Practices Team. This leader will lead a team of 5 responsible for the guidelines, policies, and general practices of all underwriting across Auto, Home, and Personal Umbrella. A successful candidate will need to demonstrate a strong history of successful talent management, thought leadership in Underwriting contexts, and execution excellence. Financial Performance: Direct Underwriting appetite, processes, and procedures to target annual financial plan goals. Translate strategic plans into Underwriting Practices. Respond to business needs to balance growth and profitability. Consult with all levels of internal partners regarding underwriting policy and practice. Evolve practices to reflect changing external environment. Enable growth through targeted revisions to practices. Underwriting Strategy: Develop strategy that guides Underwriting Practices, operational decisions, and underwriting perspective to underwriting team and internal partners. Contribute to Invest agenda to achieve business unit goals. Responsible for a high level of service to all customers, emphasizing customer centricity in all practices. Ensure that underwriting practices and guidelines are understood and adhered to, specifically focusing on price, risk selection, mix of business, flow management and quality analysis. Execution oversight for publishing of guidelines, managing regulatory requirements, and deployment of guidelines through internal systems. Contribution to the development of appetite that guides all underwriting decisions. Leadership and Talent Development: Determine and ensure delivery of training and development based on individual and department needs. Coach, develop and provide feedback to Underwriting Practices team members. Performance management, coaching, and development for Underwriting Practices talent. Establishes pipeline of talent to support the attraction, selection and development of high caliber, diverse talent from within and/or outside the organization. Participates in creation of strategic staffing plans to support the profitable growth of the business while also providing development opportunities for employees. Responsible for managing and developing direct reports as well as working closely with the leadership team to ensure completion of meaningful development opportunities for employees. Executes on Employee Survey Action Items as a result of annual survey outcomes.
Qualifications
10+ years of Property & Casualty (P&C) Insurance Underwriting experience with a demonstrated track record of success in underwriting operations, portfolio management, risk assessment, profitability management, and agency/broker relationship development. Candidates should possess deep industry knowledge and a strong understanding of underwriting principles, market trends, regulatory considerations, and business performance drivers. 3+ years of people leadership experience , including leading, coaching, mentoring, and developing underwriting professionals and/or cross-functional teams. Proven ability to build high-performing teams, drive accountability, foster employee engagement, and create a culture focused on collaboration, execution, and continuous improvement. Bachelor's degree preferred, but not required , in Business, Finance, Risk Management, Insurance, Economics, or a related field. Equivalent professional experience within Property & Casualty Insurance, Underwriting, Operations, or Leadership roles will also be considered. Candidates with relevant industry certifications such as CPCU, AU, ARM, or similar