Manager - People Consulting - Change Management - Cairo
EY
- Location
- Cairo, EG
- Work model
- On-Site
- Level
- Mid
Skills
About this role
Role Purpose The Manager will lead the design, management, and delivery of change management programs across large-scale transformation initiatives, including organizational transformation, digital transformation, and technology implementation programs. The role requires managing client relationships, leading consulting teams, driving adoption and behavioral change, and ensuring successful achievement of business outcomes and benefits realization. Key Responsibilities Change Strategy & Leadership 1. Lead the development of enterprise-wide change management strategies aligned with transformation objectives. 2. Direct change impact assessments and organizational readiness evaluations. 3. Design integrated change management roadmaps encompassing communications, stakeholder engagement, sponsorship, training, adoption, and resistance management. 4. Identify strategic change risks and implement mitigation and intervention plans. 5. Establish change governance structures, success measures, and adoption frameworks. Client & Stakeholder Management 1. Manage client relationships, including sponsors and transformation leaders. 2. Facilitate strategic workshops with leadership teams. 3. Develop and execute stakeholder engagement strategies for complex transformation initiatives. 4. Influence key stakeholders to drive alignment, commitment, and change sponsorship. 5. Support leadership teams in building organizational commitment to transformation objectives. 6. Act as a trusted advisor to client executives regarding change, transformation, and people-related challenges. Communication & Engagement 1. Development and execute comprehensive communication strategies and campaigns. 2. Ensure communication plans effectively address stakeholder needs and transformation objectives. 3. Review key communication materials, including executive presentations, leadership messages, newsletters, and change campaigns. 4. Drive employee engagement initiatives to increase awareness, understanding, and adoption. 5. Coach client leaders on change communication and employee engagement techniques. Training, Capability Building & Adoption 1. Lead learning and capability-building strategies to support transformation programs. 2. Design training needs assessments and learning journey design. 3. Ensure development of high-quality learning content and enablement materials. 4. Monitor readiness and adoption indicators and implement corrective actions where necessary. 5. Support leadership capability development to sustain organizational change. Organizational Change Management Delivery 1. Lead change management programs or workstreams within organizational transformation, digital transformation programs, or ERP implementation programs. 2. Apply and tailor leading change management methodologies and best practices (Prosci ADKAR, Kotter, Agile Change, etc.). 3. Ensure alignment between business, people, process, and technology transformation activities. 4. Drive realization of transformation benefits and outcomes, and workforce adoption metrics. Project Leadership & Governance 1. Manage change management workstreams, budgets, resources, and delivery plans. 2. Lead consulting teams and oversee work quality and deliverables. 3. Monitor project performance, risks, issues, and dependencies. 4. Prepare executive dashboards, governance reports, and steering committee materials. 5. Ensure projects are delivered on time, within scope, and according to quality standards. 6. Coordinate with