Manager - Account Management

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking a results-driven, detail-oriented Manager to join the JBS Account Management Team within JLL's FinOps supporting Real Estate Management Services (REMS) business. This is a high-impact role for a finance professional who can operate equally well as a strategic thinker and a hands-on executor.   As a key member of our Finance Forward initiative, you will bring deep FP&A expertise to support financial planning, variance analysis, cost identification, and management reporting across multiple Statements of Work (SOWs) flowing through client finance system(s). You will partner closely with Account Finance Leads, Facility Managers, and senior stakeholders to deliver accurate, timely, and insightful financial intelligence that drives better decisions.   This role demands someone comfortable guiding a team while also rolling up their sleeves – a doer who leads by example and is unafraid to dig into the details when the work requires it. What This Job Involves FP&A & Financial Analysis Own the full cycle of budget, forecast, and actuals analysis – identifying variances, trends, and risks across the portfolio with clear, actionable commentary. Review and reconcile costs across multiple SOWs flowing through E1, identifying and flagging instances where spend is miscoded or reported against the incorrect SOW. Identify capital expenditure (CapEx) embedded within facilities/operating spend, ensuring proper classification and reporting in line with contract terms and accounting standards. Prepare and consolidate variance commentary, synthesizing inputs from multiple account teams into cohesive narratives for senior management review. Deliver ad hoc financial analysis and reporting in support of strategic initiatives, client requests, and business cases as required. Month-End & Reporting Lead monthly and year-end close activities, ensuring integrity, accuracy, and timeliness of all reported results and client billing reconciliations. Manage the monthly reporting compliance package, including variance analysis, supporting schedules, and forward-looking commentary covering risks and opportunities relative to contractual budget. Oversee GL review, journals, and accruals monitoring to maintain accurate books across the account. Ensure compliance with client contract terms, MSAs, and relevant amendments throughout all reporting processes. Budgeting & Forecasting Lead annual budget plan preparation and rolling forecast submissions across assigned SOWs, working in close partnership with department heads, operations, and finance leadership. Monitor accuracy of income statement, receivables, and quarterly revenue attestation at both the JLL Corporate and Client account levels. Translate business activities and operational changes into financial projections with precision and appropriate risk-flagging. Controls, Compliance & Governance Develop and maintain robust internal control systems to safeguard financial assets; actively participate in S&P programs, account reviews, and internal audit findings. Design, implement, and maintain policies and procedures that optimize efficiency and internal controls across the portfolio. Provide oversight of revenue recognition processes, ensuring accuracy and compliance with contract terms. Support audit programs by evaluating the effectiveness of controls and compliance with established policies and MSAs. AR/AP