Books and Records Oversight Director

The Books and Records Oversight team within Markets   Operations   primary   objective   is to strengthen the books and records discipline and control framework within Markets Operations. The function has been recently created within Markets Operations to drive remediation efforts and the adoption of strong accounting practices as part of firm-wide policies and programs. The candidate requires solid accounting and financial background combined with a good understanding of operational processes and will lead Markets Operations’ engagement with the Finance department   and at   firm-wide forums on accounting related matters. Other   objectives   will be to 1) develop robust quality control around balance sheet substantiation for accounts owned by Markets Operations and 2) work with the Markets Operations’ leadership team to develop strong books and records / accounting knowledge across Markets Operations via the deployment of training and standards.   Markets Operations is a global organization with a presence in over 60 Countries, covering post execution capabilities spanning product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of products and services including Fixed Income, Equity, Commodities and Syndicates. We are part-way through a multi-year journey to deliver a future state of Operations, encompassing   end to end   target operating model, controls design and uplift, technology transformation,   data   and process re-engineering.

Strategic Delivery:   This role will be critical in driving the strategic delivery of key initiatives and continuous improvements across the Books and Records function. This includes translating broader organizational goals into actionable plans, ensuring the effective implementation of new processes and technologies, and embedding best practices to achieve long-term operational excellence and control enhancement. The Director will proactively   identify   strategic opportunities to   optimize   our framework, champion innovation, and ensure that all efforts contribute to a resilient, efficient, and forward-looking Markets Operations environment.   Lead and Oversee:   Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring   remains   relevant and effective.   Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively.   Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records.   Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented.   Oversee and co-ordinate all account owner activity across Markets Operations. Includes but not limited to:   Understand and   maintain   Operations chart of accounts.   Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements.   Work with Markets   Ops   global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated   timely , fixed at the root   cause   and look across for similar themes.   Ensure well defined and documented processes are in place for reserve calculations across Markets Operations.   Identify   opportunities to reduce aged exceptions to reduce reserves.   Review account ownership to ensure that the proofing processes are standard in their application and where relevant centralize these processes to drive efficiencies.   Partnership with other functions to support a strong end to end control environment:   Work with Finance