Specialist - S&M - Digital Marketing 4B

Specialist - S&M - Digital Marketing Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Web Experience Project Manager Role Summary The Web Experience Project Manager is responsible for managing end-to-end web deployment and digital experience projects, ensuring timely execution, stakeholder alignment, and adherence to governance standards. The role focuses on coordinating cross-functional teams, managing project timelines, mitigating risks, and ensuring successful website deployment and maintenance activities. Key ResponsibilitiesProject Management Manage end-to-end projects on website replication, enhancement, maintenance, and deployment projects, including demand planning, project planning, resource coordination, stakeholder management, and delivery governance. Drive project execution through Workfront, Jira, and Crownpeak by coordinating with business stakeholders, developers, SEO, Marketing Automation (MA), GPIM, Translation, and WTB teams to ensure on-time delivery. Knowledge of HTML, CSS, SEO, QA validation, and web technologies Experience coordinating with SEO, Marketing Automation, GPIM, Translation and WTB teams. Hands on experience in website development/CMS platforms, web deployment/replication workflows, and digital asset management activities so as to ensure quality checks on the completed tasks before handover Lead project reviews, kickoff meetings, Scope of Work (SoW) alignment, capacity planning, risk management, staging validation, feedback incorporation, and production launch activities. Support demand intake, project prioritization, capacity planning, and resource allocation to ensure effective project sequencing and delivery. Own the complete deployment lifecycle including requirements gathering, site build coordination, QA validation, business approvals, go-live execution, post-launch activities, technical issue resolution, and project closure. Serve as the primary point of contact for business stakeholders and country marketers. Guide stakeholders through the website deployment and replication process. Ensure all project prerequisites, documentation, content plans, and approvals are completed before execution. Monitor project progress and proactively identify and mitigate risks. Manage staging reviews, validation cycles, feedback incorporation, and production deployment. Ensure post-launch activities such as analytics setup, SEO audit requests, and closure documentation are completed. Stakeholder Management Communicate project status, risks, timelines, and key updates to stakeholders and leadership. Align project execution with business objectives and operational standards. Facilitate coordination between business, development, and operations teams. Required Skills &