Cocktail Server - Seasonal/Temp

Cocktail Server - Seasonal/Temp Full-time FLSA Status: Non-Exempt Status: Seasonal Career Areas: Food & Beverage Compensation: USD 15.91 - USD 15.91 - hourly Company Description ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. It is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Job Description Hourly: 15.91 - $15.91 The Encore Boston Harbor Cocktail Server will take orders and serve drinks in the assigned cocktail service areas. The Cocktail Server will provide excellent guest service and deliver beverages, clear glassware, and follow responsible alcohol serving guidelines. JOB RESPONSIBILITIES: • Follows all Wynn Boston Harbor core values and property and department standards. • Follows all applicable internal policies, federal and state laws, rules, regulations and controls. • Delivers and maintains a maximum level of property-wide service and satisfaction. • Keeps informed of all new developments within the department. • Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. • Take guest orders in assigned areas. • Coordinate with bar team members to make and serve guests in a timely manner. • Adhere to department professional appearance standards at all times. • Works with safety as a priority, and follows department and company safety standards. • Maintains relevant knowledge of industry through continuing education and training. • Performs any other job-related duties as assigned. Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Must be able to obtain and maintain any licensing or active work cards required, including but not limited to the alcohol awareness cards. ServSafe or equivalent certification preferred. Education and/or Experience: High School degree or equivalent preferred. Minimum 1 years of cocktail server experience preferred. Must possess outstanding organizational and interpersonal skills, as well as excellent attention to detail. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is