Sr Business Systems Analyst, TSC

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Senior Business Systems Analyst What does this job involve? Join our creative team of global innovators and problem solvers as a Senior Business Systems Analyst. You'll independently lead the analysis and implementation of IBM TRIRIGA-based solutions, serving as the critical bridge between business stakeholders and technical teams to ensure successful delivery of complex TRIRIGA applications across the business sub-segment. This role focuses on independently managing business requirements for moderately complex projects, developing comprehensive functional specifications, and working closely with clients to translate their needs into effective TRIRIGA solutions. You'll work autonomously on challenging initiatives while also serving as a resource and mentor to less experienced analysts, communicating with diverse stakeholders and collaborating with clients, onsite teams, and developers to ensure strategic alignment between business objectives and technical implementations. As a Senior Business Systems Analyst, you will be responsible for:

Analysis & Documentation Independently lead requirements gathering and analysis initiatives for TRIRIGA-based solutions of moderate to high complexity Develop comprehensive functional specifications, detailed business requirements documents with acceptance criteria, and traceability matrices Facilitate complex workshops and stakeholder interviews to understand business processes, pain points, and strategic objectives across multiple departments or locations Translate business requirements into detailed functional designs for development teams, applying professional judgment to resolve ambiguities Solution Design & Technical Expertise Apply comprehensive TRIRIGA knowledge to recommend optimal solutions and identify opportunities for system optimization Provide expert guidance on TRIRIGA best practices, configurations, and capabilities to stakeholders and project teams Design and document process improvements that leverage TRIRIGA functionality to increase efficiency and effectiveness Contribute to solution architecture discussions and technical design reviews Quality Assurance & Testing Leadership Lead user acceptance testing (UAT) coordination Design comprehensive test strategies, develop functional test cases, and help manage defect resolution processes Validate that delivered solutions meet business requirements and quality standards Analyze test results and provide recommendations for improvements Business Process & Documentation Create detailed process flows, user personas, use cases, user stories, and workflow diagrams to guide development efforts Document current state and future state business processes through comprehensive analysis Develop standard operating procedures, training materials, and knowledge transfer documentation Identify process optimization opportunities and recommend enhancements Stakeholder Management & Communication Serve as primary liaison between clients, business users, and technical development teams for assigned projects Facilitate consensus among stakeholders with competing priorities and complex requirements Present findings, recommendations, and status updates to leadership and senior stakeholders Build and maintain effective working relationships across business sub-segment and related teams Project Delivery & Estimation Contribute expert input to story points, effort