Technical Professional - Consultant

Job Title: Technical Professional - Consultant Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Technical Skills: AIBS, SharePoint, and Microsoft 365 suite, with the ability to support preliminary Copilot discussions : Is it similar to Unified or POD. Any idea on what is AIBS   Roles and Responsibilities:   Lead and collaborate with business stakeholders, functional and technical team to translate complex business requirements into solution design  Support the global deployment of SAP Commerce within the corporation  Responsible for the production monitoring, incident management, change requests and projects  Performing impact analysis in proposed solutions   Develop testing strategies, supervise testing activities and implement SAP Commerce solution enhancements  Review, analyze, and solution change requests to determine complexity and provide resource/cost estimates  Review and audit of existing solution, design, and system architecture  Provide information/advice to business leadership regarding best practices, industry trends, as well as feedback on the overall performance of processes and tools  Understand key business controls and impacts of changes caused by functionality, technology and business needs  Identify and initiate process improvements (continuous improvement)        Define required system architecture to ensure stability and availability of the platform  Serve as a technical expert and problem solver to business issues and to assist them in optimizing their utilization of the SAP Commerce product suite  Train and transfer knowledge to other team members, users and stakeholders as required  Collaborate with other team members/business functions to ensure end to end process integration and consistency in development, prototype, test and implement improvement solutions to increase stability, usability and functionality to enable end users to meet business objectives  Desired Skills and Experience:   Bachelor’s degree in IT or equivalent with 8+ years of experience within an eCommerce industry  B2B and B2C domain expertise in Retail/CPG/Manufacturing/Consumer Electronics industries  Experience in eCommerce Ordering Process,