Microsoft 365 CSP & Licensing Operations Specialist

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com     DXC Vietnam has been recognized as one of the " Best Companies to Work for in Asia 2025 " by HR Asia Magazine, highlighting its exceptional HR practices and 3 1 -year legacy in the country. The company also earned the special " Most Caring Company Award" in 2025 for prioritizing employee well-being and fostering a supportive, inclusive workplace culture .   DXC is seeking a   Senior Microsoft 365 CSP & Licensing Operations Specialist   to lead Microsoft cloud subscription, licensing, and commercial operations activities. The role focuses on subscription and license lifecycle management, billing and invoice query coordination, renewal administration, and Microsoft Partner Center operations. It also provides coordination, quality oversight, and stakeholder leadership across the engagement.

Register and onboard customer tenants through Microsoft Partner Center and support subscription onboarding and customer billing registration. Process requests to add, remove, modify, suspend, or upgrade Microsoft subscriptions and licenses; record and track orders through completion. Support reconciliation of Microsoft license positions, manage subscription order and invoice queries, and coordinate resolution of billing questions. Maintain the subscription renewal schedule and issue notifications 90, 60, and 30 calendar days before each subscription anniversary. Coordinate renewal and termination requests and communicate applicable commitment or termination charge implications. Provide advice on subscription administration and product use rights; escalate complex licensing questions appropriately. Maintain service templates and operational reports and act as the primary coordination point for the engagement. Provide oversight and guidance to support engineers and follow security, confidentiality, and data protection requirements. Job Requirements Required Skills & Qualifications: Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field. Solid experience in CSP operations, cloud licensing, or IT service operations, with the ability to work independently and lead coordination activities. Working knowledge of Microsoft 365 tenants, subscriptions, licenses, and administrative portals. Strong service request tracking, documentation, and stakeholder coordination skills across technical, finance, and commercial teams. Good verbal and written English communication skills. Strong attention to detail, ownership mindset, and customer service orientation.

Hands-on experience with Microsoft Partner Center. ITIL Foundation and/or relevant Microsoft certifications. Experience working in banking, financial services, or other regulated environments. Vietnamese communication capability is an advantage. Employee Benefits and Perks   At DXC Vietnam, we follow a people ‑ first philosophy, offering competitive compensation and comprehensive benefits that support your professional growth and personal well ‑ being.   Attractive and competitive salary package   Full salary ‑ based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law   13th ‑ month salary (guaranteed)   Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/ paternity leave , and childcare leave.   Premium Healthcare Insurance