Digital Specialist

Microsoft Elevate is a global initiative designed to help education institutions, educators, learners, and communities thrive in an AI-enabled economy. In Japan, Microsoft Elevate supports the broader education sector, including K-12 and Higher Education, by bringing together AI, cloud, security, and skilling opportunities to help accelerate meaningful transformation. The Digital SSP AIWF is a solution sales role focused on helping education organizations achieve AI-enabled work transformation. This role engages with executives, academic and business leaders, education stakeholders, and technology leaders to support enhanced productivity and effectiveness, informed decision-making, improved education services, and responsible organization-wide AI adoption through Microsoft 365 Copilot, Copilot Studio, Agents, and related solutions. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to achieve shared goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities • Identify strategic business, academic, operational, and technology challenges across education organizations and develop AI-enabled transformation scenarios aligned with customer goals. • Lead customer engagements focused on Microsoft 365 Copilot, Copilot Studio, Agents, and related AI technologies, emphasizing business value, innovation, and measurable outcomes. • Build and maintain long-term customer relationships from opportunity development through deployment, adoption, and value realization. • Collaborate with Solution Engineers, Global Black Belts, partners, and cross-functional sales teams to develop, advance, and support customer opportunities. • Lead pipeline development, forecasting, customer satisfaction, and value realization planning to support successful AI adoption and lasting impact across the education sector.

Required Qualifications • 4+ years of technology-related sales or account management experience o OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience o OR equivalent experience • Experience in technology sales, solution sales, account management, or related customer-facing technology roles. • Ability to engage executives, business leaders, education stakeholders, and information technology leaders to identify, understand, and align customer priorities with business and technology outcomes. • Ability to lead customer engagements focused on delivered value, business outcomes, adoption, and long-term success. Preferred Qualifications • 4+ years of technology-related sales or account management experience o OR Bachelor's Degree in Information Technology or related field AND 4+ years of technology-related sales or account management experience o OR Master's Degree in Business Administration, Information Technology, or related field AND 2+ years of technology-related sales or account management experience • Knowledge of, or interest in, artificial intelligence, Microsoft 365 Copilot, cloud technologies, business transformation, and digital transformation. • Strong communication and relationship-building skills with the ability to collaborate effectively across diverse stakeholder groups. • Fluency in Japanese, with the ability and willingness to collaborate in English as part of a global team. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression,