Senior Deployment Project Manager

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Metropolis is seeking a Senior Deployment Project Manager to serve as the primary technical design and project management lead for non-parking launches in our Recognition portfolio. In this role, you will manage high-stakes deployments from initial planning through go-live handoff, developing scalable processes and operational strategies to mitigate risks, oversee complex technical architectures, and deliver recognition solutions with consistent quality.

• Develop and maintain detailed project plans, milestones, resource requirements, scheduling, and risk registers for each recognition deployment

• Serve as the technical anchor for the project lifecycle, defining system specifications and ensuring architectural integrity from kickoff through go-live

• Define clear scopes of work for third-party integrators, manage timelines and budgets, and conduct site audits to enforce quality standards

• Act as the primary point of accountability and contact for customers, managing expectations and providing clear context for technical decisions

• Collaborate with the Support organization to coordinate technical execution and ensure a structured handoff of fully deployed environments

• Proactively identify problematic trends in current deployment processes and propose new solutions to reduce administrative overhead for technical teams

• Set quality gating criteria for project milestones and ensure system functionality matches the agreed-upon project scope

• 10+ years of experience in technical project management, specifically leading complex infrastructure or security-related deployments

• Demonstrated experience with large-scale field deployments and operational support for distributed hardware

• Familiarity with enterprise IP video cameras and systems, such as Axis, Avigilon, and Genetec

• Advanced skills in risk mitigation, stakeholder management, budgeting, and sophisticated communication strategies

• Proven ability to resolve a wide range of issues in creative ways and work with a high degree of autonomy

• Comfort with AI tooling

• Ability to translate complex customer requirements into scalable technical designs and standardized deployment architectures

• Ability to support regional business development activity and address coverage gaps

• Experience in a high-growth or technology-driven company

Our Stack

• Familiarity with software-centric computer vision solutions

• Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)

• Datastores: MySQL, PostgreSQL, Snowflake

• Cloud: AWS

• Version control: Git & GitHub

• AI Tooling: Copilot on GitHub

• Observability: Datadog

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this