Domain Support RAN

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 About this opportunity: We are looking for an experienced Operations Support RAN to provide technical expertise and operational support across Radio Access Network environments. In this role, you will help maintain network performance, resolve complex incidents, and collaborate with engineering and field teams to deliver reliable services to customers.   Key Responsibilities •    Serve as a technical escalation point for RAN incidents. •    Troubleshoot and resolve network issues in a timely and effective manner. •    Support preventive maintenance activities to help ensure network reliability and availability. •    Participate in service acceptance activities and validate operational readiness. •    Coordinate with engineering, operations, and field teams to drive issue resolution. •    Contribute to service improvement initiatives and operational best practices. •    Support automation programs that improve efficiency, consistency, and service quality. •    Document incidents, solutions, and operational procedures as required.   You will bring: •    Bachelor’s degree in Telecommunications, Engineering, Computer Science, or a related field. •    Professional proficiency in English and Spanish, both written and verbal. •    Strong knowledge of 4G and 5G technologies with RAN. •    Expertise in incident and problem management. •    Practical OSS troubleshooting skills. •    Ability to analyze technical issues and coordinate resolution across multiple teams. •    Strong communication, collaboration, and customer-service skills. •    Ability to work effectively in a structured, service-driven operational environment. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.   What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.  learn more.   Primary country and city: Costa Rica (CR) || San Jose Req ID:  789379