Business Intelligence Manager

Grade: 056 Department: Harvard Federal Credit Union FLSA Status: Exempt Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. At Harvard FCU, we believe a brighter world is possible, and that together, we can all help create it. That’s why, since 1939, we’ve helped our members build a strong financial future so they can make an impact in life, wherever it may lead. From students to professionals, from in-branch to online, from new beginnings to lifetime milestones, from Harvard Square to around the world, we deliver the accessible financial tools and resources everyone, everywhere needs to thrive. By coming together to serve, equip, and empower people to make a positive impact in their lives and communities, we’re helping build a more prosperous world for all. Join us!

Harvard FCU: https://harvardfcu.org Job Description Job-Specific Responsibilities:

The Business Intelligence Manager leads our data and analytics function, helping the organization make smarter, faster, and more impactful decisions. The Business Intelligence Manager oversees a team of analysts and partners across the credit union to unlock the value of our data, drive growth, improve member experience, and enable innovation. This role also leads to the evolution of our data warehouse, reporting tools, and analytics capabilities to ensure data is accessible, trusted, and actionable. Data Strategy & Leadership Champion a culture of data-informed decision-making across the organization Partner with senior leaders and business units to identify and prioritize high-impact opportunities Lead, coach, and develop a high-performing analytics team Own key analytics platforms and vendor relationships Bridge business and technical teams to ensure the right questions are asked and answered with confidence Data Analysis & Business Intelligence Lead development of intuitive dashboards and reporting (e.g., Tableau) Translate business needs into meaningful metrics, KPIs, and insights Deliver actionable analysis across member growth, lending, deposits, and digital engagement Empower teams through self-service analytics and data accessibility Data Governance & Quality Establish practical, scalable data governance standards Ensure data integrity through quality controls and monitoring Define and maintain data definitions, lineage, and documentation Support compliance with regulatory, privacy, and security requirements Data Warehouse & Architecture Lead design and optimization of the enterprise data warehouse Oversee data pipelines and integrations across core, digital, lending, and third-party systems Ensure performance, scalability, and reliability of the data environment Stay current on modern data platforms and architectures (e.g., Snowflake) Other duties as assigned.

Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role. Minimum of two years’ post-secondary education or relevant work experience Supervisory experience Additional Qualifications and Skills:

The following qualifications are strongly preferred. If you meet some,