Senior Manager, Project Management - National Duals Program Office

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. At Aetna®, part of CVS Health, we proudly serve more than 26 million medical members through our broad range of health plan offerings. We're committed to delivering a simpler, more meaningful, and personal health care experience to each of them. As Senior Manager, Project Management – National Duals Program Office, you’ll play a critical role in supporting our members and business by serving as a strategic operation and execution partner to the Executive Director of the National Duals Program Office within Aetna’s Medicare Duals Center of Excellence. The National Duals Program Office sets the strategy for the company’s Dual-Eligible and Institutional Special Needs Plans (D-SNP & I-SNP) and owns Special Needs Plan (SNP) training within the CVS Health enterprise. You will support initiatives with enterprise partners that further overall strategic objectives, promote growth and financial sustainability. This role translates executive priorities into actionable plans, proactively manages leader deliverables, and ensures disciplined follow-through across complex, cross-functional initiatives. The position plays a critical role in helping Duals leaders operate efficiently, anticipate risks and opportunities, and maintain focus on high-impact outcomes. Roles & Responsibilities Collaborate with Duals Center of Excellence leaders on goals and objectives, track progress, surface risks, and drive follow-through to outcomes Proactively manage intake, prioritization, and sequencing of executive requests to ensure focus on highest-value initiatives Support governance processes including documentation of decisions, assumptions, and accountability across integrated product initiatives Partner with Finance and Strategy teams to support business case development, budget alignment, and financial impact tracking where applicable Lead coordination for executive communications, including board-level or SVP-ready materials, talking points, and briefing documents Contribute to Duals Center of Excellence strategic planning and development of the annual operating plan for overall Center of Excellence activities Serve as a liaison to enterprise teams to support Medicare bids, D-SNP product workstreams, executive leadership requests, and related priorities across Duals Partner with product and market teams on Medicare benefit and bid strategy support, including coordination of inputs, timelines, and approvals Support market performance goals through structured execution support for initiatives tied to quality performance (including STARs/quality withhold) and cost structure reduction efforts (including SAIs) Drive PowerPoint decks and deliverables as needed Support and help drive culture initiatives within the Duals COE Required Qualifications Minimum 3 years of project management experience, including leading cross-functional initiatives and driving projects from planning through execution Minimum 3 years of healthcare industry experience; Medicaid experience preferred or completion of the company’s General Management Development Program (GMPD) with a combination of other relevant experience. Strong organizational skills with an extremely detail-oriented approach to reviewing and completing written materials Experience developing and delivering executive-level presentations and leadership deck materials. Advanced proficiency in Microsoft Office applications, including PowerPoint, Excel, SharePoint, and related tools. Strong organizational skills with a focus on accuracy, prioritization, and timely