Quality Data Engineer

Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future. This position is based out of Toyota Motor North America Headquarters in Plano, TX. Who we’re looking for Toyota’s Customer Quality Services (CQS) Department is looking for a passionate and highly-motivated Quality Data Engineer. The primary responsibility of this role is to support Early Detection-Early Resolution (EDER) through digital transformation initiatives, and to lead and/or support department and cross-function hoshin & kaizen projects. The Product Engineer will be responsible for communicating honestly and objectively with TMNA management and Japan staff, TMC/TTC, TL1 manufacturing plants & suppliers, field organization members, department and divisional affiliates/associates, and external representatives in improving overall product quality. Reporting to Performance & Operations Manager, the person in this role will support the department's objective to maximize the overall product quality, customer satisfaction, brand loyalty, and repeat purchase of Toyota/ Lexus vehicles.   What you’ll be doing Support beginning-to-end development of EDER process improvement strategies for the North American Customer Quality services (CQS) department Grasp new technologies and vehicle data sources and develop strategies to leverage them within the department Develop, maintain, and enhance data solutions, tools, virtual reports using Alteryx, Power Platform (Power BI, Power Apps, Power Automate) Utilize engineering analysis/ problem solving to determine root cause Create and maintain KPIs and visual reporting used to track department performance Provide ad hoc data analysis and reporting to support product investigations as well business planning Lead/Support projects related to Hoshin development, system development, and department planning Support cross-functional special projects, as assigned What you bring Bachelor's degree (or higher) in Engineering, Automotive Technology, Computer Science or equivalent experience Experience using statistical analysis to identify and demonstrate trends within large and diverse datasets Experience developing databases using ETL (Extract, Transform, and Load) solutions Experience developing and implementing reports and dashboards in Power BI (preferred) or Tableau Experience developing solutions using “low-code” tools such as SharePoint, PowerApps, UI Path, and Alteryx Ability to handle multiple projects simultaneously, define goals, create timelines, and provide status reporting Ability to effectively communicate with all levels in the company by providing accurate and concise Information Ability to be diplomatic, build trust, and gain consensus when working with large diverse groups Added bonus if you have TBP Completion through panel Professional experience working in a quality department/organization (i.e. Quality Assurance, Quality Control, or Quality Project Management Institute (PMI) or Project Management Professional (PMP) certification What we’ll bring During your