Principal Engineer - Cloud Architecture, AI-Driven Operations & SaaS Platform Engineering

NetApp is seeking an experienced  Principal Engineer  to provide technical leadership for the NetApp Console SaaS platform, with ownership across cloud architecture, reliability, observability, FinOps, and AI-driven operations.   This role will define the long-term platform strategy, guide architectural decisions, and partner with Engineering, Product, SRE, Cloud Operations, and leadership teams to build scalable, secure, resilient, and cost-efficient cloud services Job Requirements Key Responsibilities   Define the technical architecture and roadmap for NetApp Console SaaS. Lead the design of cloud-native services that are scalable, secure, highly available, and resilient. Own platform reliability, scalability, performance, and operational readiness.   Define and manage SLIs, SLOs, SLAs, error budgets, and operational KPIs. Drive adoption of AI Agents and AIOps solutions for DevOps, SRE, incident response, root cause analysis, and remediation.   Promote self-healing infrastructure, predictive operational models, and automation to improve efficiency and reliability. Lead observability strategy across applications, infrastructure, and customer-facing services.   Establish best practices for monitoring, alerting, incident management, and operational analytics using platforms such as Dynatrace, Grafana, ELK Stack, and OpenTelemetry. Own cloud capacity planning, forecasting, utilization, and cost optimization strategies.   Provide visibility into cloud spend, growth trends, governance gaps, and optimization opportunities.

BS/MS in Computer Science, Engineering, or related field. 15+ years of experience in software engineering, cloud architecture, platform engineering, SRE, or cloud operations. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than