Program Manager - HDD Component

Program Manager - HDD Component Full-time Job Type (exemption status): Exempt position - Please see related compensation & benefits details below Business Function: Program Management Engineering Work Location: Shenzhen Futian 1 Office--LOC_HGST_Futian1 Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

We are looking for a dynamic and experienced Program Manager to join our team in Shenzhen, China. This role is critical in driving strategic initiatives, managing complex programs, and ensuring successful delivery across new product phase (NPI, New Product Introduction) and sustaining phase (sPM, sustaining Program Management) of cutting-edge technology products.

Overview As Program Manager, you will: Oversee multiple high-impact projects across development and post-launch phases Ensure successful customer engagement, quality delivery, and operational excellence Collaborate with cross-functional teams to drive product launches and sustain mature products ​​​Key Responsibilities Strategic Program Management Develop and implement program strategies aligned with organizational goals and company strategies Define program goals, objectives, and success criteria with senior leadership Establish governance structures including steering committees and stakeholder communications Project Execution & Delivery Manage multiple complex projects, ensuring timely delivery within scope and budget Coordinate cross-functional teams and resources to meet program milestones Monitor program performance using appropriate tools and techniques Facilitate phase reviews and ensure smooth transitions from phase to phase Create and maintain program documentation (plans, schedules, status reports) Customer Engagement & Issue Resolution Fulfill customer requests including sample/data delivery, analytics, and issue resolution Lead investigations into issues and ensure effective closure Manage engineering changes and customer-side qualifications Operational Excellence Oversee mature products to meet ongoing customer and business needs Partner with teams to maintain supply continuity, ensure quality standards, and pursue cost reductions Identify and pursue opportunities to optimize overall business output Drive continuous improvement and proactively mitigate risks Other Supervisor or leaders assigned other jobs.

Master’s degree in STEM or related field Logically rigorous Fluency in English and Mandarin Proven success managing complex, multi-faceted programs Strong leadership and team motivation abilities Excellent organizational and time management skills Deep knowledge of program management methodologies and best practices Exceptional communication and stakeholder management skills Strong analytical and problem-solving capabilities Comfortable in fast-paced, dynamic environments with shifting priorities Years of experience in program management or a similar