Field Excellence Lead, Nephrology

This position is hybrid-based to Biogen's Cambridge, MA offices with in-office presence; however, there may be exceptions for strong U.S.-remote based talent to be considered. About This Role As the Associate Director, Field Excellence Lead, Nephrology , you will play a pivotal strategic role in maximizing the effectiveness, consistency, and impact of Biogen's Nephrology field organization supporting Empaveli, and future nephrology assets . You will serve as the primary strategic partner between Headquarters and the Field, ensuring commercial strategies are translated into actionable, field-ready execution that accelerates business performance and enhances customer engagement. This role will be accountable for shaping and advancing field effectiveness capabilities across the Nephrology franchise, with a particular emphasis on Account Planning Excellence, Launch Excellence, Performance Management, Field Capability Development, Customer Engagement Strategy, and Voice of Field leadership . Acting as the connective tissue across Sales Leadership, Marketing, Market Access, Medical, Patient Services, Training, and Commercial Operations, you will ensure field teams are equipped to execute consistently, compliantly, and effectively in a complex rare disease environment. As a member of the North America Commercial Operations organization, this individual will help evolve the future of Field Excellence by identifying scalable best practices, driving organizational effectiveness, and building differentiated capabilities that elevate customer engagement and business outcomes across the Nephrology franchise.

Serve as the strategic Field Excellence partner to Nephrology Sales Leadership, translating franchise strategy into executable field action plans and measurable business outcomes. Lead field effectiveness initiatives that improve execution quality, customer engagement, organizational performance, and field productivity. Establish and lead a best-in-class Account Planning capability , including frameworks, tools, governance, coaching approaches, and organizational adoption strategies. Partner with Sales Leadership to drive excellence in account-based engagement across key nephrology practices, centers of excellence, and organized customers. Serve as the Voice of the Field, developing processes to capture, synthesize, and communicate field insights that influence business decisions and improve field readiness. Develop and scale field-generated best practices into national execution strategies and field effectiveness programs. Partner with Training and Commercial Capabilities teams to identify capability gaps and implement development programs that enhance field performance. Lead field readiness and launch preparedness activities for new indications, assets, and strategic initiatives within the Nephrology portfolio. Collaborate with Marketing, Medical, Market Access, Patient Services, Compliance, and Commercial Operations to ensure integrated and compliant execution. Drive adoption and optimization of Commercial Operations tools, processes, and capabilities supporting the field organization. Support performance management processes, business reviews, field engagement planning, and execution monitoring. Lead therapeutic area-specific strategic initiatives aligned with franchise priorities and commercial objectives. Foster a culture of continuous improvement, innovation, accountability, and operational excellence across the field organization. Influence senior leaders and stakeholders across a highly matrixed environment to achieve business objectives.

You are a highly strategic and collaborative commercial leader who excels at translating vision into execution. You possess deep field credibility, strong business acumen, and a passion for enabling teams to perform at their highest level. You bring an enterprise mindset and are recognized for your ability to influence across complex matrix organizations without