Lead Site Reliability Engineer, Engineering Enablement (Remote)

The application window is expected to close on: 10/26/2026 This is a remote role based out of the US. The successful applicant may be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. MEET THE TEAM At Cisco , we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and more intuitive with technology that simply works.  The SRE Engineering Enablement org for our Network Platform team supports our CI Platforms, Developer Environments, tools, automation and processes that facilitate developers’ day to day work for over 2,000 engineers. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, artifact management, CI, education, and documentation. Our customers are all engineers at Cisco.

As a Lead Site Reliability Engineer, you will architect, build, and evolve the developer experience for Cloud Engineering teams. You will work within a team distributed across the US and UK and collaborate with other teams across SRE and Cloud Engineering. Your decisions will shape the day to day operations of Network Platform cloud, and enable our engineers to easily, safely, and confidently experiment on and build great products!  Lead the design and evolution of critical infrastructure for building, testing, and deploying our cloud applications.  Take the lead on complex problem resolution and debugging of internal and vendor-supplied tools.  Influence and drive operational excellence within the organization.  Learn and understand the priorities and practices of other engineering teams to design systems that work for them.  Partner with engineering leadership to define roadmaps, reporting on productivity gains and platform health to the SVP level. Lead complex troubleshooting, perform blameless postmortems, and champion sustainable on-call practices across the organization.

Bachelor's degree and 8+ years of relevant experience, or Master's degree and 6+ years of relevant experience or equivalent related work experience Have a software development background with 5+ years experience coding with languages like Ruby or Python.  Experience mentoring and providing technical oversight for a team  Experience with systems at scale, managing and operating distributed systems at a scale of 1,000+ nodes or high-concurrency environments with an owner/operator mindset. Automation experience in configuration-as-code and infrastructure automation. Have experience with modern Unix/Linux operating systems/distributions.

Experience in a hybrid cloud environment (we deploy to bare metal, container orchestration, and managed cloud services).  Rapid technical adoption experience, evaluating and adopting new technologies with quick turnaround to address critical production gaps or security vulnerabilities. Experience building and supporting tools for a quickly growing engineering organization (2,000+ and growing).  Background in containerization.  Familiarity with DORA and SPACE published DevOps measurement metrics.  Why Cisco?  At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the