FM - Technical Services

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    What this job involves: As a Facilities Manager at JLL, you'll serve as the central coordinator responsible for administering a comprehensive compliance program across a large-scale portfolio of facilities nationwide. This role centers on managing the administrative operations that keep compliance activities running smoothly—from vendor coordination and work order management to client communications and reporting. Working remotely, you'll be the organizational hub that connects vendors, stakeholders, and compliance requirements across hundreds of locations. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and in this position, you'll be instrumental in maintaining the systems and processes that ensure safe working environments. Your organizational expertise and adaptability will drive program success as priorities shift and demands evolve. This fast-paced role requires exceptional coordination skills, proactive communication, and the ability to manage high volumes of concurrent activities while maintaining meticulous attention to detail and fostering collaborative relationships with diverse stakeholders. What your day-to-day will look like: Coordinate and manage third-party vendors to ensure timely completion of inspections and compliance activities across a multi-site portfolio Oversee high volumes of work orders from initiation through completion, tracking status and ensuring timely resolution Serve as primary point of contact for vendor communications, responding to inquiries and facilitating issue resolution Review and process vendor quotes, verifying compliance with contracted rates and approved scopes of work Monitor compliance schedules and proactively manage vendor performance to meet contractual obligations Maintain detailed records and documentation for inspections, work orders, and compliance activities Communicate regularly with clients and internal stakeholders on program status, issues, and resolutions Adapt quickly to shifting priorities and urgent situations while maintaining program continuity Identify process improvement opportunities and implement innovative solutions to enhance program efficiency Prepare comprehensive reports on program metrics, vendor performance, and compliance status Collaborate with cross-functional teams to address challenges and ensure seamless program delivery Required qualifications: Bachelor's degree in Facilities Management, Business Administration, related field, or equivalent work experience Minimum of 3-5 years of experience in program coordination, vendor management, or administrative operations in multi-site environments Proven ability to manage high volumes of work with exceptional organizational skills and attention to detail Strong vendor management and relationship-building capabilities Excellent written and verbal communication skills with demonstrated client interaction experience Ability to pivot quickly when priorities shift and manage competing demands effectively Collaborative mindset with ability to work cross-functionally and build productive working relationships Proactive problem-solver who identifies issues and develops practical solutions Proficiency with work order management systems, tracking software, and Microsoft Office Suite (proficiency in Corrigo is a plus) Comfortable working independently in a remote environment while