Product Manager – Agentic Modernization

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Kyndryl is looking for a Lead Product Manager to own the vision, strategy, roadmap, and lifecycle of Kyndryl's platform for Agentic Modernization — the platform that enables enterprises to modernize applications, processes, and operations through AI agents and agentic workflows. This role bridges customer needs, business objectives, and AI technology capabilities to deliver a secure, scalable, and enterprise-grade platform for building, deploying, governing, and operating AI agents at scale.   This is a senior, cross-functional leadership role. You will set the strategic direction for the platform, act as the primary liaison between the platform team and extended teams (solution engineering, client and account teams, partners, and delivery), and be accountable for the outcomes the platform enables across the modernization portfolio.

Define and execute the product vision, strategy, and roadmap for Kyndryl's Agentic Modernization platform.   Identify platform capabilities that accelerate the transformation of legacy business processes, applications, and workflows into AI-powered agentic experiences.   Gather and prioritize requirements from customers, developers, consultants, architects, delivery teams, and business stakeholders.   Collaborate with AI engineers, platform teams, UX designers, cloud architects, and modernization specialists to deliver platform capabilities and enhancements.   Own product backlogs, release planning, feature prioritization, and end-to-end lifecycle management.   Drive platform adoption by enabling the rapid creation, deployment, orchestration, monitoring, and governance of AI agents.   Establish and track success metrics, including modernization outcomes, platform adoption, agent deployment velocity, productivity gains, customer satisfaction, and business value realization.   Ensure enterprise-grade security, governance, compliance, and responsible AI practices are embedded throughout the platform lifecycle.   Serve as the primary liaison between the platform team and extended teams (solution engineering, client and account teams, partners, etc.), filtering and prioritizing incoming requests to the platform team.   Mentor and provide direction to junior product management resources supporting the platform.   Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of  vaccination  to align with their respective COVID-19  vaccination  policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Why Kyndryl: We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless –