Associate Software Engineer II - Power Automate, AI/ML

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI Participate in the end-to-end delivery of AI-enabled automations, including ideation, design, development, testing, deployment, monitoring, and continuous improvement Design and implement scalable Power Automate Desktop (PAD) and intelligent automation solutions to solve complex business problems Develop and optimize AI agents, Digital Workers, RAG-based applications, and automated workflows Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous operational improvement Collaborate with business stakeholders, architects, engineers, product owners, and operations teams to translate business requirements into AI-enabled technical solutions Support solution deployment, observability, performance monitoring, model tuning, and production incident management Evaluate emerging technology trends to inform solution design and strategic innovation Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor's degree or equivalent experience (e.g., 2+ years of software development or automation engineering experience in lieu of a degree) 2+ years of experience working with Power Automate and AI/ML technologies Experience with Robotic Process Automation (RPA) and intelligent automation concepts Demonstrated proficiency with Python for automation development, scripting, or data manipulation Preferred Qualifications: Hands-on experience developing AI agents, Digital Workers, or Retrieval-Augmented Generation (RAG) based applications Experience with Power Automate Desktop (PAD) flow design, API integrations, and process optimization Knowledge of model tuning, performance monitoring, observability, and incident management in production environment Proven solid analytical, communication, and collaborative problem-solving skills across multi-functional technical teams At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.