FINANCE OPERATIONS - SCO - Proc - SATS - Senior

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Job Purpose   This role is responsible to manage sales order operations across multiple business units, ensuring accurate sales order creation, timely submission, and coordination with Finance, Operations, Marketing, and other internal teams. The role supports the overall Order‑to‑Cash (O2C) cycle by validating sales order data, maintaining documentation, resolving discrepancies, and ensuring compliance with contractual and process requirements     Responsibilities:    Sales order Operations & Billing support

Manage billing activities for cargo, passenger services, apron transport, security services, and other ad‑hoc billing requirements by validating services and goods input data, validating data accuracy, sourcing data from multiple systems, ensuring consistency and updating clean data into ERPs /or other systems to enable generation of sales orders and invoices. Creating of sales orders in SAP based on validated inputs Review shipment, flight, operational, and marketing inputs to ensure correct material codes, quantities, and rates are applied. Generate sales order numbers and share relevant supporting documents with the Finance Accounts Receivable (AR) team for timely invoicing and collections. Track and resolve input data and or billing discrepancies by coordinating with Operations, Marketing, Finance, and other internal teams. Review and submit rental invoices data in SAP. Validate contract rates, cross-check invoice details, and ensure timely submission to Finance AP for payment processing. Address exceptions and coordinate with different teams to resolve rate or data inconsistencies. Manage vendor billing verification activities by validating invoices against operational records, attendance data, flight schedules, approved rate cards, and supporting documents. Liaise with vendors, Business Units, Operations, and Finance teams to resolve billing discrepancies, invoice queries, and documentation requirements. Support vendor onboarding and master data maintenance activities by coordinating vendor creation, updates, and compliance documentation with Procurement and Finance teams. Process debit note and recovery requests by validating supporting evidence, maintaining trackers, and coordinating approvals with relevant stakeholders. Prepare periodic billing, reconciliation, and vendor-related reports to support contract governance, audit readiness, and management reviews.

Coordination & Stakeholder Management

Work closely with Marketing and Operations teams to ensure the latest rate cards, service quantities, and billing inputs are correctly reflected in the system. Collaborate with the Finance AR and AP teams for invoice submissions, clarifications, and query handling. Support internal governance by maintaining process accuracy and ensuring smooth month‑end closure with minimal backlog.

Process Management & Reporting

Maintain billing trackers, working files, and service-wise data logs to support reporting and audit requirements. Update process documentation, checklists, and SOPs to reflect current business practices. Identify gaps, propose improvements, and support automation or efficiency initiatives that enhance billing accuracy and turnaround time. Participate in system changes, testing activities (UAT), and implementation of new tools/features related to billing processes.

Functional & Technical Skills

Strong understanding of core Order‑to‑Cash (O2C) processes, especially sales order creation, billing, and AR coordination. Working knowledge of SAP/S4HANA and comfort with navigating service