Manager, SAP Business Process Management

At Delta Faucet , we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. Your Role at Delta Faucet: Are you ready to shape how SAP delivers business value across the enterprise? As Manager, SAP Business Process Management, you will lead the business-side stewardship of SAP, owning the process governance, demand, and continuous improvement agenda across finance, order-to-cash, procure-to-pay, and product management. You will lead cross-functional planning forums, evaluate enterprise-wide impacts, and help ensure SAP evolves as a scalable, evergreen enterprise platform. Success requires broad SAP business fluency, including the ability to see how work in one area affects others and to challenge, prioritize, and steward SAP as an enterprise asset. The role thinks architecturally about how SAP evolves, favoring scalable, evergreen solutions over one-off complexity. It leads through governance, facilitation, and cross-functional impact assessment, partnering with functional managers who own hands-on solution design. Why Join Us? Join a team where SAP is treated as a strategic enterprise asset — and where you'll shape how it evolves. You'll lead demand, process governance, and continuous improvement across some of the business's most important platforms, partnering with technical operations, functional managers, and business leaders to turn ideas into outcomes. You'll work at the intersection of business and technology, orchestrate cross-functional forums that drive real decisions, and take on the kind of enterprise-wide challenges that make SAP business ownership genuinely interesting.

Serve as SAP Business Platform Owner, partnering with the Manager, Enterprise Technical Operations (Technical Platform Owner) to steward SAP as an enterprise platform — including strategy, roadmap, evergreen platform evolution, demand, and continuous improvement. Own end-to-end business process governance for SAP, including business process design guardrails, cross-functional impact assessment, and standardization across finance, order-to-cash, procure-to-pay, and product management. Lead SAP demand management across enhancements, standard changes, mini-projects that fall between changes and the formal IT project portfolio, and continuous improvement ideas — including intake, evaluation, prioritization, orchestration, and assessment of enterprise-wide impacts across processes, systems, and integrations. Balance business priorities, resource capacity, risk, and value realization. Facilitate cross-functional planning forums, including the Demand Planning Council, RTB/Sustainment Planning, and Release Planning, in co-ownership with the Manager, Enterprise Technical Operations. Serve as the business-facing point of accountability for SAP incidents and issues, ensuring clear, timely communication to affected business functions and stakeholders during resolution. Own the SAP end-to-end business process test catalog and advance business process test coverage and automation maturity on Tricentis Tosca (with AMS executing regression coverage). Maintain SAP process knowledge, SOPs, and Solution Sustainment training libraries. Participate in UAT to support the transition of new capabilities into operational support. Drive day-to-day continuous improvement across SAP business processes, curating and prioritizing CI ideas in partnership with the Manager, Enterprise Technical Operations. Lead and develop a high-performing team of business process and solution professionals spanning internal staff, staff augmentation