Reception & Workplace Experience Coordinator

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As our Reception & Workplace Experience Coordinator, you'll be the welcoming face of our multinational, cloud based company client's workplace, creating exceptional experiences for employees and visitors alike. This dynamic role combines professional reception services, workplace operations, and facilities coordination in a fast-paced corporate environment. You'll manage everything from visitor registration and switchboard operations to meeting room bookings, mail services, and event support, all while maintaining the highest standards of hospitality and service delivery. Working closely with our Facilities Manager, you'll play a vital part in keeping operations running smoothly, responding to helpdesk tickets, coordinating with vendors, and championing workplace experience initiatives that foster community and engagement.

Create a comfortable, welcoming and hospitable environment for employees and their guests  Coordinate with internal and external stakeholders for maintenance and repairs  Manage all communications professionally, including calls and emails, while maintaining strict data security and following client protocols  Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace  Manage sign-in/out procedures and issue passes for new employees or visitors  Assist stakeholders with meeting room bookings to ensure a delightful experience   Monitor and order stationery and office supplies when needed  Support event organisers with logistics, equipment and assist with AV system setup  Liase with facilities and security team and report any incidents, utilising Corrigo and CMO when needed  Sound like you? The ideal candidate will have:   Prior front desk experience in a fast-paced environment such as facilities, property management or hospitality   Professional, friendly demeanour with confident communication at all organisation levels  Meticulous attention to detail with passion for quality service delivery  Collaborative team player committed to meeting shared objectives but can work independently as well   Proactive problem solver capable of managing complex situations and competing priorities   What you can expect from us:   You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.    As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.    Interested candidates, please apply following the link below quoting job reference number ECREQ511610 Location: On-site –North Ryde, NSW If this job