DXP Senior Test Analyst - Remote

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Sr. CRO Test Analyst is responsible for a variety of project work to drive A/B testing & optimization efforts. The role will work within the Digital Experimentation & Personalization team leveraging enterprise tools to build great digital experiences for the end user. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

As part of the Digital Experimentation & Personalization team (DXP), you will work with various business partners across a highly matrixed ecosystem to use qualitative and quantitative, and VoC data to proactively identify opportunities to improve the customer experience and drive toward solutions Be passionate and continually curious about conducting in-depth analyses of marketing and sales data to identify trends, opportunities, and challenges for test ideation Work closely with marketing, sales, and analytics teams to ensure data consistency and accuracy across platforms while tracking test data and personalized experiences Translate highly complex data problems and observations in ways that can be understood by a variety of audiences Leverage Adobe Target and AEM content authoring capabilities to build AB tests and highly personalized and optimized experiences for site visitors to Medicare & Retirement (M&R) sites. Will need to have experience with HTML, CSS, and JavaScript Experience making UX recommendations after a test ends for follow-up tests or participation/leadership in test ideation Enjoy documenting operational procedures, business standards and providing recommendations for improvement Personable and confident. Skilled in presenting test results to executives and business stakeholders Flexible and able to adapt, pivot quickly on test projects Comfortable with planning and leading test calls: organizing meeting agendas, communicating next steps to business partners, following up with issues Great communication skills - will be regularly sharing out tests that have launched by email to a distribution list of 100+ and answering any questions about current or past tests Establish and maintain effective relationships with business partners and subject matter experts. Passionate about AI solutions and curious to learn more about implementing AI into internal workflows and customer facing digital experiences Partner with analytics, personalization, and marketing teams to leverage Adobe Experience Platform (AEP), including Customer Journey Analytics (CJA), Real-Time CDP, and Adobe Journey Optimizer (AJO), to develop audience strategies, analyze customer journeys, and deliver personalized digital experiences You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

3+ years of experience in A/B testing tools (e.g., Adobe Target, Optimizely, VWO) 3+ years of experience in web analytics tools (e.g., Customer Journey Analytics, Adobe Analytics, Google Analytics) 3+ years of experience in workflow management tools (e.g., JIRA, Adobe Workfront, Kanban boards, Microsoft Planner) Experience with Adobe Experience Platform capabilities, including Customer Journey Analytics (CJA), Real-Time CDP, Adobe Journey Optimizer (AJO), or Adobe Experience Platform Data Collection (Launch/Web SDK).