Maintenance Supervisor

Location: OT053: CHS - CHICAGO, IL 651 W WASHINGTON SUITE 1N, CHICAGO, IL, 60661 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional service to our customers. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety. This individual will also lead operational efforts, managing costs while ensuring superior customer satisfaction. You will report to Senior Manager, Service Sales and Ops in the Chicago territory. On a typical day you will: Ensure field employee safety and quality of service in your territory Plan, organize, and manage service field activities to ensure that these activities meet customer needs and company standards Ensure effective and efficient allocation of available resources such as manpower and materials Conduct field education training with field workforce Improve efficiencies, managing route schedules and callback rates Understand how to provide technical support to field staff, either self-provided or redirected to other experts Authorize repair orders and tracking completion Lead change toward better efficiency and communication What you will need to be successful: High school education required; BA/BS degree preferred or equivalent relevant work experience Experience working with a team of technicians is required Leadership experience is required Elevator industry experience is desired, but not required Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment Strong computer and technology skills, business acumen and a passion for customer service Travel is required within your territory, driver’s license as required for your territory Additional Comments: Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship. What’s In it For Me / Benefits We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.  Enjoy three weeks of paid vacation, along with paid company holidays  We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.  Life insurance and disability coverage to protect you and your family.   Voluntary benefits, including options for legal, pet, home, and auto insurance.  We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.  Pursue your educational goals with our tuition reimbursement program.  Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

Transparency:   The salary range for this role is $130,000 to $165,000.  We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.   If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service