Head of Enterprise Applications

We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.

OVERVIEW Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science. Enterprise Applications is one of five functions in Benchling's CIO and CISO group. You will own the business application portfolio and the integrations between every platform Benchling runs on: Salesforce (including CPQ/RevCloud), NetSuite, Workday, Certinia, Gainsight, Zendesk, Atlassian, Slack, Workato, and the rest of the SaaS estate. That includes ownership of the full lifecycle of those platforms, from architecture and selection through configuration, integration, vendor management, and process design. Enterprise Apps sets the target-state portfolio and the integration standards the rest of the company builds against. We're hiring a leader to take that mandate and make it one of the strongest business technology functions in software. Why this role, and why now The foundation is built. The integration practice is live and shipping. A recent identity re-architecture cut Salesforce access tickets by roughly 65% in three months. The business helps rank a prioritized roadmap, and that roadmap is full of work that moves revenue. Three things are converging that make this the right moment to step in: Benchling is scaling. You'll own a portfolio spanning Salesforce/CPQ, NetSuite, Workday, Certinia, Gainsight, Zendesk, Atlassian, Slack, Workato, and the rest of the SaaS estate that Benchling runs on. The revenue and finance architecture is being rebuilt for the next stage of the company. Quote-to-cash, pricing and packaging, and consumption billing are all in motion, alongside the systems controls that public-company financial reporting requires. These are the programs that determine how fast Benchling can sell, bill, and close. AI is redefining what a business systems team can be. Gartner projects that 40% of enterprise applications will include task-specific AI agents by the end of 2026, up from less than 5% a year earlier. Benchling is already applying AI, wall-to-wall, to repeatable operational work across the company. Enterprise Applications is where that shift should be most visible, both in the platforms we run, how the team runs itself, and how we work with internal stakeholders to re-envision historic processes as systems of work where