CyberCX - Strategic Account Director (Federal Government)

CyberCX - Strategic Accounts Director – Customer Canberra | Hybrid This role is with CyberCX, part of Accenture.

CyberCX is looking for an experienced Strategic Accounts Director to join our Federal Government team in Canberra. This is a senior cyber security sales role. As an individual contributor, you will own and grow a portfolio of strategic Federal Government accounts, and lead the origination of new cyber security opportunities across agencies. You’ll build trusted relationships with senior cyber security and technology leaders, understand the outcomes they’re accountable for, and bring together CyberCX’s cyber capabilities to help them strengthen their security posture, manage cyber risk and adopt new technologies, including AI, securely. You’ll be responsible for developing and executing strategic account plans, originating and shaping cyber opportunities well ahead of formal procurement, and leading multi-agency campaigns that take a proven cyber solution or insight and scale it across government, rather than pursuing opportunities one agency at a time. As part of Accenture, many of our largest opportunities are integrated, multi-tower deals. In these pursuits you’ll lead the cyber security component, working alongside Accenture colleagues who lead the technology, cloud, data and AI elements, so that clients see one joined-up team. If you thrive on building long-term partnerships, creating demand rather than waiting for it, and collaborating across a large organisation to win complex deals, this could be the role for you. What you’ll do: Account leadership Own and develop relationships across a portfolio of strategic Federal Government accounts, building trusted-advisor relationships with senior executives and key stakeholders. Build and execute account plans focused on client outcomes and sustainable cyber growth, aligned to agency priorities, government policy direction and budget cycles. Act as a key point of contact for strategic account matters and help resolve escalated client issues. Own the client journey from initial solution proposition through transition to delivery. Origination and multi-agency campaigns Lead origination of new cyber security opportunities, shaping client thinking and building demand well before a formal approach to market. Design and drive multi-agency campaigns across priority cyber themes, such as securing AI adoption, AI-enabled security operations, identity and zero trust, cloud security, cyber resilience and data security, turning proven solutions and client references into repeatable plays across government. Develop points of view, executive briefings, workshops and events that position CyberCX as a trusted cyber security leader with senior government audiences. Identify, qualify and progress new cyber business across both existing accounts and new agencies, building a healthy, well-qualified pipeline. Integrated pursuits with CyberCX and Accenture Bring together expertise from across CyberCX, including advisory, assurance, incident response, managed security and cloud security, to develop outcome-focused cyber solutions. Partner with Accenture client account leads and capability teams (such as technology, cloud, data and AI) on integrated, multi-tower deals, leading the cyber security tower while those teams lead their own. Identify where cyber relationships reveal broader client needs and connect the relevant Accenture teams, and bring cyber expertise into opportunities led by other parts of the business. Lead and contribute to major proposals, RFPs, tenders and panel responses, including the cyber components of combined CyberCX and Accenture bids. Collaborate across sales, technical and delivery teams to create a connected and seamless client experience. Commercial discipline and leadership Maintain accurate account, opportunity and pipeline information within CRM systems. Contribute to sales reporting, forecasting and insight on account and