Surgery Scheduling Clerk
Kaiser Permanente
- Location
- San Diego, CA, Onsite, Regular, Call-in/On-Call, Day shift, 1 hours
- Work model
- On-Site
- Level
- Mid
About this role
Job Summary
Under direct supervision, schedules patients for pre-operative tests & appointments; distributes prescribed pre-operative exam forms to appropriate departments; provides telephone coverage & reception for designated areas; distributes surgery schedule per established distribution list; types & mails letters to pre-operative patients regarding surgical procedures/policies.
Essential Responsibilities
This description is for recruitment posting purposes only. It has not received full HR review and approval. - Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws - Schedules & reschedules patients for all pre-operative appointments which are predetermined by the date & nature of surgery - Contacts patients to coordinate all prescribed appointments & preoperative diagnostic tests within appropriate timeframe - Types & mails instructional letters to pre-operative patients regarding surgical procedures & policies - Prepares, distributes, collects & maintains all pre-operative lab, w-ray, EKG reports & other forms - Receives & records surgery cancellations & scheduling changes - Distributes daily surgery schedules to various personnel per established distribution list - Provides telephone & in-person reception to designated area(s) by responding to patients & physicians questions, answering & screening telephone calls, receiving & relaying messages - Performs other duties as required, such as typing, filing ordering supplies, accessing general patient information from computer systems, compiling statistics, duplicating copies, etc - Informs various department personnel of cancellations & scheduling changes - Equipment Utilized: Duplicating Equipment, Telefaxing Equipment, Multi-Line Phone Automated Appointment & Record Information Systems (i.e., CARE, CRIS), Typewriter, PC - Assume other activities & responsibilities from time to time as directed