Director, Privacy (Data Protection Officer)

Why This Role Exists Privacy, data protection, and responsible data governance are critical to customer trust, business growth, and responsible innovation. As Director, Privacy, you will lead Tricentis' global privacy program, serve as the company’s Data Protection Officer, and translate complex privacy and data protection obligations into practical operating models. This role reports to the Chief Legal Officer. This is an operational legal leadership role. You will not only interpret requirements; you will ensure the right governance, follow-through, controls, and accountability are in place across the business. You will partner closely with Legal, Security, Product, Engineering, GRC and the CIO organization as Tricentis strengthens privacy governance, AI governance, and enterprise risk management.

Lead Tricentis' global privacy program as an operational legal leader who turns privacy requirements into practical privacy governance frameworks, processes, operating procedures and controls. Serve as Data Protection Officer for Europe-based privacy obligations, including GDPR, regulatory engagement, privacy risk oversight, and cross-border data protection requirements. Monitor and interpret evolving global privacy, data protection, and AI laws and regulations (e.g., GDPR, e-Privacy Directive, CCPA/CPRA, PIPEDA, PDPA, the Australian Privacy Act, and the EU AI Act and other emerging AI regulatory frameworks), ensure timely operationalization of privacy and data protection requirements across the business. Advise senior leadership on privacy risks, mitigation strategies, and regulatory obligations, and lead privacy participation in cross-functional risk governance forums across Legal, Security, Product, Engineering, GRC, and executive stakeholders. Support the organization’s ISO/IEC 27701 privacy management program, including supporting GRC on audit and certification activities, and driving privacy-related remediation efforts and ongoing improvements. Develop and maintain data protection provisions, addendums and standards for global contract templates, playbooks, compliance documents and training and enablement resources for consistent, scalable global contracting. Advise the commercial contracting team on privacy and data protection provisions in customer and partner agreements, balancing legal and regulatory requirements with commercial objectives.  Advise Sales, Professional Services, Marketing, and Go-to-Market teams on designing and executing commercial activities and service delivery in compliance with applicable privacy and data protection laws. Partner with Legal, Security, Product, Engineering, Procurement, Go-to-Market teams, GRC, and the CIO organization to embed privacy into product, commercial, operational, and AI governance decisions.  Partner with the IP & Product Counsel to integrate privacy-by-design into product development and address cross-border regulatory challenges. Partner with the GRC on AI governance program to advise on and support operationalization of AI regulatory requirements. Serve as the Privacy representative on the Technology Oversight Board and partner with Procurement to ensure purchases include appropriate data protection terms and are reviewed for privacy risk. Partner with Product Security and Security teams on incident response activities and ensure compliance with global breach notification requirements across jurisdictions. Establish and deliver privacy training and awareness programs that build privacy accountability and a strong privacy culture across the organization. Develop and lead a high-performing global privacy team while increasing privacy awareness and accountability across the organization. Challenges You'll Help Solve Keeping pace with evolving global privacy regulations while maintaining business agility and operational efficiency. Supporting AI adoption with practical privacy guidance, clear legal interpretation, defensible controls, and partnership