Analyst, Travel Services

Journey with us!  Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s  Supply Chain team   has an exciting career opportunity for a full time  Analyst, Global Contracts   reporting to the  Lead, Vendor Mgmt & Crew Port Logistics.

This position is onsite and based in Miami, FL.

This position is also not eligible for work authorization sponsorship.

Royal Caribbean Group is seeking an experienced, highly motivated Analyst, Global Contracts & Analytics based in Miami, Florida.

This role combines global contract support and vendor governance with a key analytics and reporting function supporting Global Crew Port Logistics operations.

The Analyst serves as a technical and operational point of contact for analytics and reporting, partnering with business stakeholders and technology teams to support the development of dashboards, reporting tools, and forecasting capabilities. This role also works closely with Procurement, Finance, and Operations to support RFP processes, vendor performance analysis, and cost visibility, enabling data-driven decision-making across global crew logistics.

This position supports the continued evolution of Crew Port Logistics into a more data-driven and efficient operation. By contributing to reporting, contract support, and RFP processes, the Analyst helps improve vendor performance visibility, cost control, and overall operational decision-making across global operations.

Contract Management, Procurement Liaison & RFP Support

Act as the primary liaison with Procurement to support sourcing strategies and contract execution

Supporting definition of business requirements and scope

Assisting in bid evaluations through data analysis and cost comparisons

Preparing pricing analyses and supporting vendor selection decisions

Support preparation, review, and administration of global contracts (Hotel, Transportation, Port Agents, and related vendors)

Maintain alignment between contract terms, operational needs, and financial objectives

Assist in maintaining contract governance processes, controls, and documentation

Support contract amendments and track execution status of agreements

Maintain vendor master data, including rates, SLAs, and financial terms

Support vendor onboarding activities (AP setup, systems integration, etc.)

Partner with Legal, Procurement, Vendor Management, and Operations teams to ensure efficient contract execution

Advanced Analytics, Reporting & Data Insights

Serve as a technical and operational point of contact for Crew Port Logistics analytics and reporting

Partner with stakeholders and technology teams to support the development and enhancement of reporting solutions

Assist in building and maintaining dashboards and reporting tools (Power BI, etc.)

Perform data extraction, validation, and analysis to identify trends, discrepancies, and areas for improvement

Crew port logistics operations

Vendor performance and SLA tracking

Contract utilization and spend analytics

Budget vs. actual financial performance

Contribute to forecasting, cost analysis, and basic modeling efforts to support planning activities

Prepare and distribute regular reports and insights to Operations, Finance, and